I purchased the Dyson V15 vacuum cleaner, and since the day I bought it, I have been filled with regret. It constantly shows filter error messages and has numerous issues. I want to take it to service for inspection, but unfortunately, Dyson insists on a video call to diagnose the problem first. They suggested I spill something on it or perform other unnecessary actions.
I told them to send a service technician, but they insist that they need to diagnose the issue first. I am frustrated with this process, and I feel that Dyson will never enter my home again.
I have been using the Dyson V10 vacuum cleaner for about a year, and since the first few months, it has continuously displayed a filter cleaning error. Despite thoroughly cleaning the product, I still encounter this error after just two or three uses. I recorded a video of the issue, but when I cont...
I own a Dyson V15 vacuum cleaner, and there are only 3 months left on its 2-year warranty. For the past two months, the suction power has significantly dropped, and the filter cleaning warning keeps appearing even after I thoroughly clean and dry the filter for 2-3 days before reinstalling it. I’ve...
I bought a Dyson V15 vacuum from Dyson’s official website about 7–8 months ago. From the very first day, I’ve had issues with its suction power, and more recently it has started pausing and cutting out intermittently. During this time, I’ve contacted customer service several times—twice via video ca...
I purchased a Dyson V15 cordless upright vacuum cleaner from the Dyson store. Two months ago, it began to intermittently shut off, disrupting its function. Despite a clean reservoir filter, a video call diagnosis claimed the motor was the issue, directing me to send it for service. After a 2-3 week ...
I purchased the Dyson V12 vacuum around 1.5 years ago, and from the very beginning, it has displayed a filter error and suffered from low suction power, despite the filter being clean. Dyson sent me a replacement filter once, but the problem remained. I even sent the vacuum to service, but it was re...
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