Dyson

In March 2024, I purchased a Dyson V12 SV46 vacuum cleaner from a Teknosa store. I have been using the device for about two years and during this period I have encountered the same problem dozens of times. The vacuum constantly stops and fails to work properly, it turns on and off intermittently, an...

I purchased a Dyson V15 cordless vacuum cleaner directly from Dyson’s official website on October 1. I did not open the box at all until recently. When I finally opened it and removed the product, I noticed scratch-like deformities on the gray handle parts, and the metal gray inner filter was dented...

This is a formal complaint regarding a severe breach of corporate ethics and professional misconduct by Dyson Turkey between January 5th and January 7th, 2026. While the background involves a 17-day delivery delay of my Dyson Gen5detect (Order: 360 4705037739), this report focuses on the abusive tre...

After the warranty period ended on my Dyson V15 vacuum cleaner that I purchased from Dyson, I began experiencing serious issues that I believe are manufacturing-related. About one month after the warranty expired, the laser head stopped working. Then, approximately two months later, the rubber compo...

I purchased a Dyson Gen5 Detect cordless vacuum cleaner on 29 November 2025 via Trendyol from Dyson Turkey’s official seller, and the product was delivered to me on 2 December 2025. After using the device only twice, it started to make an abnormal noise from the floor head, so I contacted Dyson cust...

I purchased a Dyson V15 Submarine vacuum cleaner from Teknosa, and I have been experiencing serious problems with the product and the after-sales service. The foot part of my vacuum broke, and on 29.07.2025, I created a request for this issue. Today is 05.01.2026, five months have passed, and the sp...

I bought a Dyson Gen5Detect vacuum cleaner from the Dyson website, and I have been having a repeated problem with the carpet head. The wheel section on one side of the carpet head has broken again. I noticed this latest breakage about one month ago. Previously, the same part of the same carpet head ...

I own a Dyson Gen5 Absolute vacuum cleaner and for about the last two months I have been experiencing recurring problems with the device. Especially when using it with the carpet attachment, the vacuum sometimes does not turn on at all, and if it starts working, it suddenly stops during use. At firs...

I purchased a Dyson V12 Slim Absolute from the official Dyson Turkey website on 20.12.2025 with order number 2705051957 and invoice number S012025000231946. From the very first use, the pet brush head started to make a scraping noise while rotating and it is clearly not working as it should on a bra...

I purchased my Dyson V12 vacuum cleaner through Dyson.com, and in December 2025, the gray section of the tube broke, with the locking clip coming loose. Because the product is out of warranty, I was told that they could not assist me. Frankly, it was very disappointing to see a product I paid a hig...

I purchased a Dyson HP1 air purifier in Türkiye and started experiencing a serious issue with the device in less than 14 days. When I set a target temperature, for example 21°C, the device heats until it reaches that value, then correctly switches to cooling mode and slows down. This part works as e...

I purchased a Dyson Purifier Humidify+Cool from Dyson Turkey through their official website, and I am using the device in Ankara, Turkey. Since December 5, the device has been completely non-functional and constantly displays a “water tank not inserted” warning, which prevents it from working at all...

The battery of my Dyson V15 Detect Extra vacuum cleaner was confirmed by Dyson customer service to have reached the end of its lifespan approximately two months ago. However, since that date, the battery has not been restocked, and I am currently unable to use my product. Despite contacting customer...

I purchased a Dyson Airwrap Co-anda2x™ hair styling and drying set five days ago. From the very first use, the device runs for a short while, then a red light starts flashing and it shuts itself down by going into protection mode. This issue has occurred every single time I have used the device, so ...

On November 24, 2025, I ordered a Dyson V10 Cyclone Absolute from Dyson’s official website and paid $390 in installments by credit card. Although about a month has passed since then, the product still has not been delivered to me, and my order (number 910903251288) still shows as undelivered. Durin...

I bought a Dyson 3-in-1 air purifier, and I truly regret it. I purchased the device from Dyson Turkey via Hepsiburada on October 22. I honestly do not believe this device actually works as an air purifier. I received technical support multiple times and even had video calls, but I was never convince...

I purchased my Dyson V15 Detect Absolute cordless vacuum cleaner on January 13, 2023. Even though the product has not yet reached its third year of use, the battery suddenly failed, despite there being no drops, impacts, or misuse of any kind. The device shows no signs of wear, so having the battery...

In 2023, I purchased a Dyson V15 vacuum cleaner from a MediaWorld store in Italy. After using the product without any issues for about six months, the brush head stopped working first, and then the vacuuming function also failed. As a result, the device has become almost completely unusable. I rece...

My Dyson V11 cordless vacuum suddenly stopped working and would no longer charge. As a result, I took the device to an authorized service center on December 9, 2025. Since the warranty period had ended, I was informed that the repair would be paid, that the battery needed to be replaced, that there ...

The connection tube of my Dyson vacuum cleaner broke about 10 months ago, and a service request was opened for this issue. At first, I was told that the tube would be replaced; however, the request was later canceled without any notification to me, supposedly because the part was out of stock. After...

I returned a Dyson filter cleaning brush that I purchased from the Dyson website, but even though nearly two months have passed, the $20 refund has still not been credited to my debit card. I sent the product back for return on October 30, 2025, and the fact that this process has dragged on for so l...

Dyson online mağazasından 2022 yılında satın aldığım V12 model süpürgeyi yaklaşık 3 yıldır düzenli olarak kullanıyorum. Son 2–3 aydır hazne ile borunun birleştiği noktada ciddi bir esneme oluştu, neredeyse kırılmak üzere ve bu noktadan hava kaçırdığı için cihazın çekiş gücü belirgin şekilde düştü. A...

I purchased a Dyson V10 cordless stick vacuum through Trendyol in November 2024 and have been using it carefully for about one year. When the suction power started to decrease, I contacted Elektrofoni Maintenance and Repair and shipped the device to them on December 12, 2025. After their inspection...

I have been experiencing an unresolved issue for months with my Dyson 360 Vis Nav robot vacuum. The device is unable to create a proper map, and as a result, I cannot use the product at all. Even though I have called customer support many times, no concrete solution has been offered other than sendi...