Dyson Customer Service Fails to Resolve Delay on Paid Order
On November 24, 2025, I ordered a Dyson V10 Cyclone Absolute from Dyson’s official website and paid $390 in installments by credit card. Although about a month has passed since then, the product still has not been delivered to me, and my order (number 910903251288) still shows as undelivered.
During this time, I have called Dyson’s official customer service 7–8 times on different days, and each time I was told that an investigation had been opened, that my complaint was forwarded to the appropriate department, and that I would be called back. However, I have never received any follow-up information, and the product still has not been shipped or delivered.
I request the immediate delivery of the Dyson V10 Cyclone Absolute order that I have already paid for, without any further delay, and I expect this matter to be resolved urgently with clear written information provided to me.
Dear Customer, Thank you for the feedback you shared with us. Your satisfaction is very important to us. Rest assured that we will handle the matter with sensitivity. Our solution center representative will contact you as soon as possible to provide support. Sincerely, Dyson Turkey
Dear Customer, In response to your request, we called you via our call center line but were unable to reach you. If you wish to continue your request, you can contact us through our call center or via other communication channels. Sincerely, Dyson Turkey
