On November 24, 2025, I ordered a Dyson V10 Cyclone Absolute from Dyson’s official website and paid $390 in installments by credit card. Although about a month has passed since then, the product still has not been delivered to me, and my order (number 910903251288) still shows as undelivered.
During this time, I have called Dyson’s official customer service 7–8 times on different days, and each time I was told that an investigation had been opened, that my complaint was forwarded to the appropriate department, and that I would be called back. However, I have never received any follow-up information, and the product still has not been shipped or delivered.
I request the immediate delivery of the Dyson V10 Cyclone Absolute order that I have already paid for, without any further delay, and I expect this matter to be resolved urgently with clear written information provided to me.
I returned my Cyclon V10 Absolute vacuum cleaner two weeks ago within the 14-day money-back guarantee period, but I have yet to receive my refund. Dyson's customer service has disappointed and frustrated me. I even called them, and they promised to refund my money as soon as possible, but I haven't ...
I placed an order on Dyson’s official website on February 18, but the product was never shipped. Frustrated by the delay, I decided to cancel my order and request a refund. However, 15 days have passed, and I still have not received my money back. Despite multiple calls to customer service, they re...
I sent my Dyson V10 vacuum cleaner to service for the second time on January 30, 2025, due to an issue with the trigger mechanism. The vacuum was delivered to the service center on Friday, and on February 4, 2025, I received a message stating that the main handheld unit had been replaced and would b...
I bought a Dyson V8 from the Dyson online store on December 8, 2023, for ₺8,999.00. My credit card was charged right away for a 9-month payment plan. However, Dyson did not give me an order number during this time, and there were problems with the online system. When I called Dyson, they told me tha...
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