My Dyson stick vacuum cleaner appears to be shutting off much earlier than its typical 20-minute runtime. How can I test it to determine if the problem lies with the battery?

I purchased the Dyson Coanda 2x from the official Dyson website on 22.10.2025. After only 20 days of use, the device has started experiencing several issues, including the motor shutting down on its own, a red warning light appearing, and blowing cold air instead of hot air. I contacted Dyson custom...

I purchased the Dyson V8 Absolute in August 2024, and since the first day, its battery has lasted no more than 30 minutes. When I switch it to MAX mode, the battery lasts for only 1 minute. I am absolutely not satisfied with the product. Due to my busy schedule, I couldn’t file a complaint earlier, ...

About two months ago, my Dyson V8 vacuum stopped working. I contacted customer service to resolve the issue, and they first told me that the filter needed to be replaced and that it would be shipped to my address. However, they later informed me that unless I sent the vacuum to the service center, t...

On October 10, 2025, I sent my Dyson Big Ball Absolute vacuum cleaner, which is still under warranty, to Dyson’s official service center due to a cable retraction mechanism malfunction. However, the vacuum I sent in for a simple repair was returned to me in much worse condition and completely unusab...

I’ve been very dissatisfied with my Dyson V12 vacuum, which I purchased about four years ago. Before the warranty expired, the device began shutting off immediately whenever I pressed the power button. When we took it to the service center, it was repaired under warranty. However, the same issue occ...

In February 2024, I purchased a Dyson Gen5 vacuum. Since then, I’ve been experiencing several problems with the device. First, the vacuum turns off by itself during use. Sometimes it works for 5 minutes, sometimes 20 minutes, but the issue happens repeatedly. In addition, there’s a noticeable loosen...

About a week ago, my Dyson V12 Slim vacuum suddenly stopped working while in use and wouldn’t start again for a while. This issue keeps repeating every time I use it. I cleaned the filter, fully charged the device, and followed every written instruction provided by customer service — but the problem...

I am a Dyson V10 vacuum user. About a month after I received the product, it broke down. When I pressed the power button, only the indicator lights came on, but the vacuum wouldn’t run — or it would start and then suddenly stop. When I called Dyson’s customer service, I was directed to technical sup...

I’ve been using my Dyson Gen5 Detect vacuum cleaner on the same floor type for about a year without any problems. However, for the past month, the device has been stopping on its own every five minutes for no apparent reason. I’ve tried multiple times to start a video call to show the issue, but it’...

I’ve been using my Dyson V15 Submarine very carefully and keep it clean at all times. I perform regular maintenance every two weeks. I don’t use it constantly, since I also have a robot vacuum and typically alternate between the two. However, during every use, my Dyson vacuum keeps shutting off on i...

My Dyson V11 vacuum cleaner has been stopping on its own after 3–5 seconds of use for the past week, even though my finger remains on the trigger. Both the filters and the vacuum itself are completely clean, the battery is fully charged, and there are no overheating issues. However, from the very fi...

I have been experiencing a serious issue with my Dyson V15 Detect Absolute vacuum cleaner for about a week and a half. Each time I start the device, it stops on its own after three seconds. When I restart it, the same thing happens again, repeating this cycle three times. After that, it starts worki...

I purchased a Dyson V15 vacuum cleaner from the Dyson store in Buyaka Mall. For about a week now, every time I turn the device on, it starts running but then produces a high-pitched noise and stops shortly afterward. This issue has occurred during my last five uses. I have already cleaned the filte...

I’m filing a complaint regarding an issue with my Dyson Airwrap. I’ve been using the product for about 1.5 to 2 months, and I realized that the brush attachment was missing from the box. In addition, the existing attachments don’t fit securely onto the device, and it no longer performs as well as be...

I purchased my Dyson V15 Detect Absolute vacuum cleaner from Teknosa on May 9, 2023, using a credit card. About two months ago, the device began having charging issues — especially when using turbo mode or smaller attachments, it shuts down within five seconds. In addition, the carpet cleaning head ...

I purchased the Dyson Gen5 cordless upright vacuum cleaner about a month ago through the official website. After the battery ran out, I noticed that when I plugged it in to charge, it did not charge at all and would not turn on. To make sure the issue was not caused by the outlet or adapter, I tried...

On January 7, 2024, I purchased a Dyson V15 vacuum cleaner. Even though the filter is clean and I have been using it according to the instructions, the device shuts off about 3 seconds after being turned on. I even recorded a video of the issue and shared it live with Dyson customer service through ...

I purchased a Dyson Gen 5 vacuum cleaner from Dyson’s official website about four months ago, and I am experiencing a serious battery issue. The device is equipped with a 2500 mAh battery, which is nowhere near sufficient to clean my 130 m² home on a single charge. At best, I can barely finish two r...

About 2–3 months ago, I purchased a Dyson V8 vacuum cleaner through Trendyol, paying ₺17,000. From the very first day, I have been experiencing serious charging issues. Even if I leave the vacuum charging all day, the moment I start cleaning, the battery drains so quickly that I cannot even finish a...

My Dyson V15 vacuum started to have battery problems after the last service (May 2025). After the service, the battery would run out within 1-2 minutes while vacuuming, and then we could continue vacuuming when we plugged it in and out of the charger. Today, it stopped charging. I contacted Customer...

About a week ago, my Dyson V15 vacuum cleaner began experiencing an issue where it would stop running on its own after a short time, even while I was holding down the button. I contacted customer service, and they suggested washing the filter, but the problem was not resolved. When I called again, t...

I’ve been using my Dyson V12 for about a month and I’m experiencing intermittent power cuts. The unit is still under warranty and was purchased from Dyson Türkiye’s official website. The problem doesn’t occur every single use, but the vacuum randomly shuts off, then restarts when I charge it and try...