My Dyson vacuum experiences a battery failure while still under warranty. How can I get a free battery replacement?

I purchased the Dyson V8 Absolute in August 2024, and since the first day, its battery has lasted no more than 30 minutes. When I switch it to MAX mode, the battery lasts for only 1 minute. I am absolutely not satisfied with the product. Due to my busy schedule, I couldn’t file a complaint earlier, ...

About two months ago, my Dyson V8 vacuum stopped working. I contacted customer service to resolve the issue, and they first told me that the filter needed to be replaced and that it would be shipped to my address. However, they later informed me that unless I sent the vacuum to the service center, t...

I purchased my Dyson V15 cordless vacuum from MediaMarkt three years ago. The battery has completely stopped working, and I haven’t been able to use the vacuum for about a week. Since the warranty has expired, I contacted customer service and was told that I need to buy a new battery. However, neith...

The battery of my Dyson V10 Absolute Plus vacuum cleaner has not been charging for about five months, even though I’ve only used it for around 2–2.5 years. Due to my busy schedule, I was only able to contact the company today. When I spoke with Dyson customer service, I was told that the battery rep...

I purchased my Dyson V8 vacuum from a seller on Trendyol. However, the product was registered under the seller’s own name, which has caused problems with warranty procedures. For more than a month, I have been repeatedly sending the statement (petition) requested by the seller and contacting them mu...

About a week ago, my Dyson V12 Slim vacuum suddenly stopped working while in use and wouldn’t start again for a while. This issue keeps repeating every time I use it. I cleaned the filter, fully charged the device, and followed every written instruction provided by customer service — but the problem...

As soon as the warranty period of a Dyson rechargeable vacuum cleaner expires, its battery stops working, and the replacement cost is almost as high as the price of the vacuum itself. This shows that the product is not built to last despite its high price. I definitely do not recommend it, as the ba...

I purchased my Dyson V8 vacuum from Teknosa in 2022. For the past three months, the battery has been draining extremely fast. Even after fully charging the device, I can only vacuum one room before it needs to be charged again. This problem occurs every single time I use it. Since my extended warra...

Yesterday, my Dyson V15 vacuum cleaner suddenly stopped working and completely stopped charging. The device shut down entirely — no matter how many times I tried, it wouldn’t charge or turn on. I’ve tested it with different outlets, adapters, and performed a reset, but nothing has resolved the issue...

In March 2023, I purchased a Dyson V15 Detect Absolute (Product Code: 394451-01) vacuum cleaner from the official Dyson website. Since the day I bought it, I have been using it without any issues, mounted on the wall and kept continuously on charge. Until recently, I had not experienced any malfunct...

I purchased the Dyson Gen5 cordless upright vacuum cleaner about a month ago through the official website. After the battery ran out, I noticed that when I plugged it in to charge, it did not charge at all and would not turn on. To make sure the issue was not caused by the outlet or adapter, I tried...

I purchased my Dyson V12 vacuum cleaner from Teknosa (serial number: T8G-EU-RNA0321A). My warranty expired just a couple of months ago, and recently the device stopped charging properly. At first, I thought it was my mistake, maybe not plugging in the cable correctly, because if I adjusted it, it se...

I purchased a Dyson V15s Detect Submarine vacuum cleaner for my trousseau, and within less than a year—just 1.5 months into my marriage—the device already developed faults in the battery and digital display. Although the product is under a two-year warranty and I was repeatedly assured at the time o...

I purchased a Dyson Gen 5 vacuum cleaner from Dyson’s official website about four months ago, and I am experiencing a serious battery issue. The device is equipped with a 2500 mAh battery, which is nowhere near sufficient to clean my 130 m² home on a single charge. At best, I can barely finish two r...

About 2–3 months ago, I purchased a Dyson V8 vacuum cleaner through Trendyol, paying ₺17,000. From the very first day, I have been experiencing serious charging issues. Even if I leave the vacuum charging all day, the moment I start cleaning, the battery drains so quickly that I cannot even finish a...

My Dyson V8 upright vacuum cleaner shut down spontaneously about two weeks ago and wouldn't turn back on. The appliance's warranty has expired. To resolve the issue, I first tried a different outlet and checked the filter, but to no avail. Dyson customer service was contacted, and a video conference...

My Dyson V15 vacuum started to have battery problems after the last service (May 2025). After the service, the battery would run out within 1-2 minutes while vacuuming, and then we could continue vacuuming when we plugged it in and out of the charger. Today, it stopped charging. I contacted Customer...

About a week ago, my Dyson V15 vacuum cleaner began experiencing an issue where it would stop running on its own after a short time, even while I was holding down the button. I contacted customer service, and they suggested washing the filter, but the problem was not resolved. When I called again, t...

I’ve been using my Dyson V12 for about a month and I’m experiencing intermittent power cuts. The unit is still under warranty and was purchased from Dyson Türkiye’s official website. The problem doesn’t occur every single use, but the vacuum randomly shuts off, then restarts when I charge it and try...

In mid-2021, I purchased a Dyson V11 cordless vacuum cleaner from your official website and have been using it regularly for about 10 minutes a day since then. However, this week, the battery suddenly died completely, and the vacuum no longer works. I’m quite surprised and disappointed to have exper...

I found out that the price of the Dyson V15s Detect Submarine model I purchased dropped by ₺2,000 just one day after I bought it. While this was already disappointing, the main problem was that the product’s battery did not fit properly into its slot and was loose. I reported this issue to customer ...

I purchased my Dyson V15 Absolute vacuum cleaner about three years ago but only recently started using it. Until yesterday, it worked without any issues. After the battery ran out during use, I connected it to its original charger, but the device would not charge at all. No lights turned on, and it ...