All Complaints

Today, my Free Fire account with ID 678669009 received a 3-day voice ban even though I did not use any insults or abusive language. When I logged into the game, it said the penalty was given for swearing, but I do not believe I did anything that would justify such a punishment. Because of this voic...

My 3-meter-long order sent via Sürat Kargo has been kept at the branch for 10 days without any notification being provided to me. During this entire period, I received no phone call, SMS, or in-app notification. I had previously ordered the same product twice, and both were delivered without any iss...

My Garena Free Fire game account with ID 2493810536 has been closed for about three years with the warning: “Your account has been suspended because some abnormal activities were detected on your account.” I can no longer access this account that I spent a long time working on. I do not have clear ...

Today, a charge of $137.74 was withdrawn from my Domestika account for the renewal of my annual subscription without my knowledge. I admit that I forgot to cancel the auto-renewal because of my busy schedule; however, I did not use the platform at all during this period — I didn’t log in or start an...

I have waited a lot, but still nothing—where is my money? I made this deposit on 18 November, and today is 25 November, yet the funds have not been added to my BC.Game account. Please refund my money. Status: Under Review. Order ID: F-1849119388790176454. Credited Amount: 0 INR. Order Amount: 5000 I...

I bought a pair of Puma goalkeeper gloves from the Koray Spor store. I used the gloves only four times in total, and within about one month, they developed serious wear and tears. Seeing this level of damage in such a short time was very disappointing in terms of the product’s quality and durability...

Our Citroen C4X e 115 kW, released in November 2024 and now about one year old, has been experiencing serious issues for nearly three months despite being under warranty. For the past month in particular, the car doors do not unlock normally with the key. To get into the vehicle, we first have to op...

On May 10, 2025, I purchased two tickets from Gotogate for the Istanbul–Phuket flight operated by Etihad Airways, scheduled for November 7–17, 2025. At the time of booking, the 25 kg checked baggage allowance was not included in the ticket price, so we paid an additional baggage fee of ₺6,100.04 for...

I deposited money into my 1win account from my VakıfBank account using the “Express Havale” payment option on their website, transferring funds via FAST to the IBAN and account name they provided. On November 23, 2025 at 15:37, I deposited $24, and on November 25, 2025 at 15:34, I deposited another ...

On November 21, I made a purchase of ₺3,090 on Klasgame.com using the GPay infrastructure. Although the amount was deducted from my Enpara card, it was never added to my balance, and neither the product nor the purchased credit was reflected in my account. When I contacted Klasgame about the issue, ...

I signed up for a 7-day free trial on a service called “PDF Editor” by Pdfe.com. There was no clear, visible, or explicit information stating that a subscription would automatically renew. I received no reminder email before the end of the trial, no confirmation message, and no notification of any k...

I purchased a package in the Mentalup app through Google Play on my Android phone, where it was shown as a one-week free trial. However, even though the screen displayed it as a free trial, the full annual subscription fee was charged to my account today. I believe this action goes against the prom...

I purchased a ticket for Pegasus Airlines’ 16.12.2025 Baku–Bodrum flight through Enuygun.com with the reservation code 1GRVUL, paying a total of ₺9,993.98. After my flight was canceled, a refund was issued, but nearly 50% of the amount I paid was deducted, and only ₺4,732.47 was returned to my accou...

I am writing to urgently request help regaining access to my Free Fire account. By accident, I unsubscribed from Garena’s OTP emails in Gmail, so I can no longer receive verification codes. Unfortunately, I had shared my account ID with a friend, and he is now trying to disconnect my Gmail from the ...

I purchased the Arçelik 10140 MP washing machine just 1.5 months ago and used it no more than 50 times during that period, yet the machine broke down and stopped taking in water. I opened a service ticket on 19 November 2025, and the service technicians who came informed me that a part would need to...

I tried to withdraw the diamonds I earned on the Sugo app by redeeming them in cash through the “bayi” (dealer) option, which is the withdrawal method offered directly by the application. On November 14, 2025, I performed a redeem transaction worth approximately 200 TL, but even after a week and a h...

On November 17 at 5:56 PM, I purchased a 250 ml L’Occitane Verveine shower gel from the L’Occitane store located in Akasya Mall. I paid with my debit card, the amount was around $29, and I have the corresponding bank statement. In the 8 days following the purchase, I used the product a total of 3–4...

I have a Gate.io account registered with the email address sn*@gmail.com**. Because my phone number changed, I have been unable to log into this account for about one year, and there was approximately $10 remaining in my account balance. I still have access to my registered email address, but since...

On November 25, I noticed that $135 was charged by Smallpdf without my knowledge or consent. Prior to this transaction, I did not knowingly start any subscription, nor do I recall signing up for a free trial. At the time, my phone or device was in my children’s hands, so I believe the subscription m...

I made a withdrawal of 1100/- on November 14, but the funds still have not been credited to my account. Parimatch’s customer support has been unhelpful—there is no response, not even from their email support. The service has been very poor, and I also have two deposits that have been pending for two...

I play Garena Free Fire, but today I couldn’t access the game because Garena claimed I broke the rules, and now I can’t join my friends’ groups. I have never used any panel, yet my Free Fire account was reported. How can I get reported when I haven’t used any panel? Until this issue is resolved, I a...

While using my Electrolux EP81HB25SH vacuum cleaner, the head of the product broke on October 1. The product is still under warranty, and I have both the warranty certificate and the invoice. When I contacted the authorized service for the broken head, they told me it was considered user error—claim...