My 2023 model CFMOTO 250 NK motorcycle, with 6000 km on it, turns on the engine malfunction light every time it rains. I take it to the service center in Sivas city center, but no one pays attention. They mention things like the injector, but it's not related. My problem is not being solved in any w...
I am the owner of a Cf NK250 motorcycle, model year 2022. Due to chronic exhaust issues, it was replaced, and for a while, the problem seemed to be resolved. However, it soon started making an even worse noise. It sounds like there's a pot under the engine being dragged along, which is extremely dis...
Dear CF Moto Officials, Hello. I am the third owner of a CFMOTO 625 Touring 4x4 EPS, which I acquired when it had 2030 km on it. The first two owners were my relatives. At 2110 km, while driving on a flat road, the rear differential disintegrated. A video of the issue is attached. I do not understa...
I bought a 250 SR model motorcycle from CF Moto, and at 2000 km, the gear sensor malfunctioned. It's been a staggering 7-8 months of waiting. Once they sent an NK250 part, and the second time, they didn't send the socket. How can this be considered service support? Where's the service, where's the c...
I had an accident with my CFMOTO 450SR on March 29, 2024, and I've been waiting for parts ever since. A week ago, a few parts arrived, but six are still missing. It's been two months, and I'm still waiting for parts that I could get from Aliexpress in 10 days. M*** M**** in Kütahya has been handling...
I was disappointed to discover that my Bosch appliances, a washing machine, and refrigerator, were damaged when I opened them. I was informed that it was not appropriate for anyone other than the service to open them. Later, when the service arrived for installation, they accused me of neglecting to...
I purchased a CFMOTO 450 SR type motorcycle around six months ago. Its gear and fuel indicators on the screen ceased operating during the second week of ownership when the gear sensor and fuel float failed. The motorcycle consequently started to leak oil from the gasket. The gasoline float and gear ...
I am writing to express my concern about a serious safety hazard with the CFMOTO 450 SR motorcycle. I have been riding a CFMOTO 450 SR for two months, and I have put 3,500 km on it. On a recent ride, I was traveling at 160 km/s when I noticed that my foot and pant leg were covered in oil. I pulled o...
I purchased a 2024 model 250SR, but the vehicle lacks a T-Box. How did such a deficiency occur? If you're not going to include this feature, don't add it to the feature list; it would be better not to mislead customers. If it will be installed later, then provide it. If you are going to do something...
Hello, in September, I purchased a brand new NK250 from the dealer. Initially, everything seemed normal when I brought it home. However, last week, after purchasing an accessory, I went to an industrial area to install it. There, the mechanic noticed that the rear wheel nut had come loose and advise...
My CFMOTO CLX 700 Sport motorcycle is facing a critical issue with its clutch cable. The cable has worn out, and there's a real risk of it snapping soon. Unfortunately, I'm unable to find a replacement clutch cable anywhere. This has led to a frustrating situation, with both spare parts and service ...
"I especially want to thank Mr. Hasan Sözer very much for his attention and interest."
Following an accident on 02.06.2023, my CF MOTO NK250 2020, bearing the plate 27APD556, suffered damage to the front wheel axle, front two shocks, fairing, and front light. On 20.06.2023, I transported my motorcycle to your OKKAS GALIP AS - AS MOTOR service in Gaziantep. Despite weekly visits since ...
I went to the Iskenderun Denizciler CF/Mondial Kaya Motors service center to figure out why the engine malfunction light on my CFMOTO 250 SR motorcycle was turned on. They asked me to pay a fee to connect the device for diagnostics, even though my motorcycle is still under warranty. Whenever I reach...
My CLX 250 motorcycle has ongoing issues, primarily with the ABS system and electrical components. I requested a new ABS module about four to five months ago because the front brakes were not working, and the part arrived after about a month. During this waiting period, however, my motorcycle's elec...
I noticed a misalignment at the rear of my motorcycle, which I purchased just two days ago. It hasn't even been a week, and I'm wondering if someone can explain this situation. If necessary, I would like to request a one-to-one replacement for my motorcycle. Additionally, there are strange noises co...
"Thank you for your interest. The response was very quick. The reason for my 3-month wait was, of course, the negligence of the service. Despite my motorcycle being a 2023 model, it was entered as a 2022 chassis, and the order was suspended because it did not match. Even though a 2023 chassis exhaust was requested, I was made to wait for 3 months for no reason. I was told by the authorities that my grievance would be resolved within this week. I thank them again."
I am the owner of a CF Moto 250NK. Three months ago, I approached your authorized dealership, Atasehir Oktay Motor Servisi, to request a warranty repl...
I bought a new black CF450L ATV model from 2022 in February 2023, and the plastic pieces have been scratched since the day I bought it. Even untouchable spots have permanent scratches. Despite not keeping the ATV in open locations and cleaning it with a sponge, all plastic pieces are scratched. Duri...
On November 13, 2023, my 250 NK motorcycle, which had a mileage of 100 kilometers, flashed a continual fan operation problem. As soon as I turn the key in the ignition, the fan begins to rotate. I contacted customer care, and they say the problem is caused by rain and that it will be fixed after it ...
Hello, I recently purchased a CFMOTO 250SR motorcycle. When I tried to enter my VIN into the CFMOTO Ride app, I received an error message that said, "Please confirm if the T-BOX (telematics box) is installed, as you cannot connect without it." I've been unable to contact CFMOTO Turkey, and I'm at a ...
I'm having trouble starting my CFMOTO 250 SR motorcycle, which only has 8000 kilometers on it. When I try to start it, it makes strange noises and frequently abandons me on the road. I took it to the service center, and they informed me that they had placed an order for parts. It's been 1.5 months, ...
I purchased a new CFMOTO 250 SR motorbike yesterday. However, when I attempted to use the CFMOTO RIDE application, it prompted me to enter the VIN code. After inputting the VIN code, I received a warning stating, "Make sure you have a T-Box." This indicates that my newly acquired motorcycle lacks a ...
Since I bought my CFMOTO 450 sr Motorcycle, the screen has been working, but the odometer has always read (0). Only after turning the bike off and on again does it return to the original reading. After a short while, it returns to displaying (0) km. When I mentioned this problem during my first serv...
"The customer service representative called two weeks ago just for show. As if I hadn't uploaded the documents here, they requested the decision documents from me and said they would get back to me after the law firm reviewed them. Since then, neither my calls have been answered nor have I received any response. I've never felt so humiliated. I am literally being treated as if I don't exist. No matter where this goes, I will pursue it to the end. Even if I have to spend the equivalent of five motorcycles, I will definitely hold them accountable for this ridiculous attitude! Even if I have to spend the rest of my life ensuring this simple issue is resolved correctly! Let my situation be an example to anyone considering buying a CFMOTO. Absolutely do not buy it. This distributor is clearly trying to wear people down with stalling tactics. Even if it takes 30 years, that motorcycle will stay in that service center, and I will resolve this issue according to the decision of the judicial authorities on my behalf. But to my friends using this brand, good luck. They will experience the worst times of their lives when they have to rely on the warranty. I am filing my material and moral compensation lawsuits in these processes. I can't endure this disgrace any longer."
I have a CF brand NK250 model motorcycle that I take care of well. Unfortunately, I had a problem with the transmission, but the dealer, Ugur Motor Ve...