T-Box Problem On CFMOTO 250 SR: Cannot Use Navigation Feature

T-Box Problem On CFMOTO 250 SR: Cannot Use Navigation Feature
603

I purchased a new CFMOTO 250 SR motorbike yesterday. However, when I attempted to use the CFMOTO RIDE application, it prompted me to enter the VIN code. After inputting the VIN code, I received a warning stating, "Make sure you have a T-Box." This indicates that my newly acquired motorcycle lacks a T-Box, preventing me from utilizing the navigation feature. I kindly request that the issue be addressed promptly, and I urge the relevant authorities to rectify this situation to prevent further inconvenience.

September 13, 2023 5:04 PM (1 hour after complaint)

Dear Valued Customer, First and foremost, we would like to thank you for your interest in our company. Our Call Center will contact you regarding your application. Your record has been created in the system with the number 0C805StqT. We kindly ask you to convey any information, suggestions, opinions, and solution requests regarding our products and services to us primarily through our channel. Additionally, for all your applications, our Call Center at Uğur Motorlu Araçlar A.Ş. is at your service from anywhere in Turkey during business hours (Weekdays 08:00 - 17:30). We present this information to you and wish you healthy and happy days.

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