I subscribed to the “Weekly Unlimited Access” MobiPDF service through the Apple Store only for a trial period and I canc...elled the subscription on 28 May 2026 from my Apple account before the renewal date. Despite this, my bank card is still being charged through PDFBILLING_COM. According to the bank
On March 7, 2026, I purchased a Belkin Pro SPS ZML privacy screen protector for my iPhone 17 Pro from the Apple Store Ca...ddebostan location. I paid $55 for the product, and I've used the screen protector regularly on my phone ever since that day. Last Saturday evening, when I took my phone out of my
On 01/07/2026, I accepted VivaVideo's 3-day free trial offer through the App Store. After trying the app, I didn't like ...it, and I had no intention of starting any paid subscription. Despite this, I noticed that a subscription fee of $49 had been charged to my account without my knowledge or consent.
Last year, I downloaded the Praktika AI app through the App Store on my iPhone 13 and paid for a 1-year subscription. Wh...en the period ended, I wanted to cancel my subscription, but I wasn't able to do so because the subscription didn't appear under the "Subscriptions" section tied to my Apple ID. T
On April 19, 2026, an unauthorized purchase of approximately $25 was made through the Apple Store without my knowledge o...r consent, and the charge was billed directly to my Türk Telekom mobile phone account. I did not purchase any app or product and was the victim of fraud. What makes this situation
While downloading the Makromusic app through the iTunes Store, I saw a promotional offer advertising a three-month subsc...ription for approximately $8. I selected that offer based on the advertised price, but I was instead charged $56. The enormous difference between the advertised price and the amoun
I live in the United Kingdom and downloaded the Tabii app from the App Store on my iPhone 16. On June 7, 2026, I started... the 7-day free trial, but throughout the trial period the app continuously displayed the message “Complete your subscription” and I was unable to access any content. Thinking the
I purchased my iPhone 14 Pro in the United States, and approximately two weeks ago I contacted the Apple Store Grand Cen...tral location in the U.S. for a technical issue with my device. I was told that the required replacement part was not available at that location, that it could take around ten days
I purchased a one-year Elite Premium subscription for the Macro Music app, but the application has completely failed to ...meet my expectations. The app does not play music properly, constantly lags and freezes, and as a result I have barely been able to use the service. The features shown in the adver
In December, I purchased an iPhone 17 from the Apple Store Zorlu for approximately $1,586. As of today, my phone display...ed an error due to extreme overheating, shut down, and has not turned on again since. I took my device to the Apple Store Zorlu today, where a service request was created. The devi
I downloaded the BandLab app through the Apple App Store after seeing its advertisements. The app offered a free trial p...eriod, but during the trial I realized that it did not work as advertised. I deleted the app from my phone and canceled the subscription. However, shortly afterward, my Apple Store
On June 8, 2026, at 15:40:44, a completely unauthorized charge of $2,821 was made through Apple Store R583 using my Appl...e account and charged to my credit card. I did not approve this transaction, and it was carried out without my knowledge or consent. When I contacted Apple Support, I was informed
On December 13, 2025, I purchased the “Professional Apps Bundle for Education” from apple.com using my credit card for $...230. My order number for this purchase is W1511396943. On December 22, 2025, I contacted Apple by phone to request a return of the product. During my first call, around 9:10 a.m.,
Ten days ago, I purchased an iPhone 17 Pro Max from the Apple Store. Last night, I noticed color fading on the back of t...he device. I’ve handled the phone with great care since the day I bought it—there has been no impact, liquid contact, or use of any unconventional case. The discoloration appears t
For the past 1–2 months, I haven’t been able to make online purchases through the Apple Store app using my Garanti BBVA ...debit card. Although my card is enabled for online transactions and I have sufficient balance, every time I try to make a payment, I receive the following error message: “Your pay
On September 24, 2025, I placed an online order for an iPad Air through the Apple Store. On the same day, I canceled the... order through the same platform. The amount of ₺33,000 was charged to my card and remained in authorization status (pending transaction). Although the order appears as canceled on
I downloaded the “YouCam Makeup” app from the Apple Store. In the app description, it clearly stated that there was a se...ven-day free trial. I only clicked to start the free trial, but ₺3,000 was instantly charged to my card, and a one-year subscription was automatically activated. However, I had sel
On September 27, 2025, and September 30, 2025, I placed two separate orders through the Apple Online Store for a 70W USB... adapter. My order numbers are w1340542444 and w1574757185. Both orders were canceled without any notification, and I only discovered this when I checked my account. When I contact
On September 28, I placed an order through the Apple Store app for Microsoft Office 365 Personal (Order No: w1344928705).... The delivery date was stated as between October 2 and October 5, but as of October 6, I still have not received the product. During this period, I contacted Apple customer servi
On July 27, 2025, I made a purchase from the Apple Store online and selected the three-installment option, but the payme...nt was charged in a single transaction. I called customer service, but they were no help. I still don’t understand why my order wasn’t processed in installments despite choosing th
Dear Apple Support, An in-app purchase of approximately ₺1,000 was made in a game I downloaded from the Apple Store for ...my child. However, I discovered that the exact same products within the same game are offered on the Android platform at nearly one-fourth of the price. This is not just a price di
I am writing to formally request a refund for the screen mirroring app I purchased from the Apple Store. Unfortunately, ...the app does not function properly. The video and audio are consistently out of sync, and the screen often freezes, making the app unusable. As there was no free trial version avai
I was treated in the worst way possible at the Apple Store at Zorlu Center in İstanbul, Beşiktaş, Turkey. As I was waiti...ng in a standing line for a service, an Arab tourist and his three companions deliberately cut the line and went right in front of me. When I warned him to get back in the line, th
I am truly taken aback by the disappointing experience I encountered with the Royal Match game. It's difficult to compre...hend how game administrators can threaten players without facing any consequences. It’s disappointing that this kind of behavior is ignored on a platform like the App Store, which
