Failure to Start Engine on CFMOTO 250 SR
I'm having trouble starting my CFMOTO 250 SR motorcycle, which only has 8000 kilometers on it. When I try to start it, it makes strange noises and frequently abandons me on the road. I took it to the service center, and they informed me that they had placed an order for parts. It's been 1.5 months, and I'm still dealing with the same problem, with them repeatedly telling me that the parts are on order. They claimed they couldn't reach the factory the last time I called, but I'm still dealing with the same issue. My issue has not been resolved, and I have been waiting for parts for 1.5 months. When I attempted to contact the factory on my own, I was unable to do so. I, too, am unable to contact the service center. Who is going to solve this? How will I contact them? I'm tired of having the same problem and worrying about breakdowns while paying for it. I'm going to take this to the consumer rights board. It's time to find a solution.
Progress
How much longer will it take for the part to arrive? I'm so fed up, I can't use my motorcycle for 2 months, I'm in a terrible situation. I expect a response as soon as possible.
Dear Customer, First of all, we would like to thank you for your interest in our company. Our Call Center will contact you regarding your application. Your registration has been created in the system with the number oPUcvGMhL. We kindly ask you to convey any information, suggestions, opinions, and solution requests regarding our products and services to us primarily. Additionally, for all your applications, our Call Center at Uğur Motorlu Araçlar A.Ş., is at your service during working hours (Weekdays 08.00 - 17.30). We present the situation for your information and wish you healthy and happy days.
