5
Resolved

CF MOTO SR250 Chassis Rusted After 1000 Km

CF MOTO SR250 Chassis Rusted After 1000 Km
CF MOTO SR250 Chassis Rusted After 1000 Km
CF MOTO SR250 Chassis Rusted After 1000 Km
January 29, 2024 2:50 AM359
Abdulkadir's Thank You Message
I especially want to thank Mr. Hasan Sözer very much for his attention and interest.

I purchased a CFMOTO SR250, and despite having only 2000 miles on it, the dashboard has a mind of its own. Despite pressing the mode button, it arbitrarily switches between eco and sport modes. The chassis has completely rusted, jeopardizing my safety with CFMOTO's subpar materials. After spending a considerable amount of money, my biggest complaint is that the gears won't shift smoothly; it's become painful for my foot to change gears, making me regret my once joyous purchase. I demand a resolution to my grievances. How does a brand-new motorcycle rust within 4-5 months? I can't comprehend it. My dissatisfaction needs urgent attention.

January 29, 2024 1:15 PM (10 hours after complaint)

Dear Customer, First of all, we thank you for your interest in our company. Our Call Center will contact you regarding your application. Your record has been created in the system with the number IA3Cz9l8s. We kindly ask you to convey any information, suggestions, opinions, and solution requests regarding our products and services to us primarily. Additionally, for all your applications, our Call Center at Uğur Motorlu Araçlar A.Ş., reachable from anywhere in Turkey, is at your service during working hours (Weekdays 08:00 - 17:30). We present this information for your attention and wish you healthy and happy days.

Abdulkadir
January 29, 2024 6:55 PM

I especially want to thank Mr. Hasan Sözer very much for his attention and interest.

Abdulkadir
January 29, 2024 6:55 PM

My problem is solved.

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