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CLX 250 Motorcycle ABS System and Electrical Components Can't Be Fixed

December 17, 2023 11:44 PM301

My CLX 250 motorcycle has ongoing issues, primarily with the ABS system and electrical components. I requested a new ABS module about four to five months ago because the front brakes were not working, and the part arrived after about a month. During this waiting period, however, my motorcycle's electrical began to fail, and it eventually lost all power. Even though both ABS and electrical issues have been attempted to be resolved since the ABS module was installed, they persist. The replacement of the ABS module did not resolve the ABS issue, and the odometer and kilometer display also failed to function. The electrical problem was eventually resolved by replacing the battery. The service team required a socket for the ABS module. The socket took about one to one and a half months to arrive. Even after numerous trips to the service center, the problems persist, and the motorcycle, which was purchased only 10 months ago, remains unreliable.Thank you for your time in reading this. Thank you in advance.

Big note here: They told us to find another service if they are dissatisfied with the service center's customer service.

December 18, 2023 1:47 PM (14 hours after complaint)

Dear Customer, First of all, we would like to thank you for your interest in our company. Our Call Center will contact you regarding your application. Your registration has been created with the number 6Od-hljev in the system. We kindly ask you to convey any information, suggestions, opinions, and solution requests regarding our products and services to us primarily. Additionally, for all your applications, our Call Center of Uğur Motorlu Araçlar A.Ş. is at your service from anywhere in Turkey during working hours (Weekdays 08:00 - 17:30). We present the situation for your information and wish you healthy and happy days.

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