CF Moto 250NK Part And Motor Service Issue

I am the owner of a CF Moto 250NK. Three months ago, I approached your authorized dealership, Atasehir Oktay Motor Servisi, to request a warranty replacement for an exhaust part. Regrettably, I must mention that the requested exhaust part has not yet arrived, and throughout this period, I have received no updates or information regarding the progress or status of this replacement. This wait and lack of communication have significantly inconvenienced me. Unexpected delays in sourcing and replacing the exhaust part, constantly postponed delivery dates, and the absence of communication during this process have left me unable to use my motorcycle, thus adversely affecting my daily life. Furthermore, I have serious concerns about the disorganization and failure to execute tasks in a timely manner at your service center. Please take the necessary steps to improve customer satisfaction and service quality. I am requesting measures to prevent such shortcomings from recurring and to avoid inconveniencing customers in the future. I kindly urge you to find an urgent resolution in this matter, expedite the procurement of the exhaust part, and provide me with updates as soon as possible. I express my belief that you will give the necessary attention and importance to this matter, and I await your assistance in resolving this issue.