I am the owner of a CF Moto 250NK. Three months ago, I approached your authorized dealership, Atasehir Oktay Motor Servisi, to request a warranty replacement for an exhaust part. Regrettably, I must mention that the requested exhaust part has not yet arrived, and throughout this period, I have received no updates or information regarding the progress or status of this replacement. This wait and lack of communication have significantly inconvenienced me. Unexpected delays in sourcing and replacing the exhaust part, constantly postponed delivery dates, and the absence of communication during this process have left me unable to use my motorcycle, thus adversely affecting my daily life. Furthermore, I have serious concerns about the disorganization and failure to execute tasks in a timely manner at your service center. Please take the necessary steps to improve customer satisfaction and service quality. I am requesting measures to prevent such shortcomings from recurring and to avoid inconveniencing customers in the future. I kindly urge you to find an urgent resolution in this matter, expedite the procurement of the exhaust part, and provide me with updates as soon as possible. I express my belief that you will give the necessary attention and importance to this matter, and I await your assistance in resolving this issue.
My CFMOTO 250NK motorcycle, which is fully under warranty and has been regularly serviced, experienced a serious failure while I was riding—its engine...
I purchased a CFMOTO 250SR motorcycle and paid in full with the expectation that it would be delivered within twenty days. Despite this, the motorcycle has still not been delivered to its owner after three months. Every time I called the dealership, they assured me that it would be delivered today, ...
I am the owner of a Cf NK250 motorcycle, model year 2022. Due to chronic exhaust issues, it was replaced, and for a while, the problem seemed to be resolved. However, it soon started making an even worse noise. It sounds like there's a pot under the engine being dragged along, which is extremely dis...
Dear CFMOTO, I am writing to express my deep frustration with the countless issues I’ve experienced with my CFMOTO 250SR motorcycle—despite it being brand new, under warranty, and purchased with care in August 2024 for ₺170,000 in cash. The bike suffers from extreme vibration, especially noticeabl...
Following an accident on 02.06.2023, my CF MOTO NK250 2020, bearing the plate 27APD556, suffered damage to the front wheel axle, front two shocks, fairing, and front light. On 20.06.2023, I transported my motorcycle to your OKKAS GALIP AS - AS MOTOR service in Gaziantep. Despite weekly visits since ...
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