Amazon Subscription Refund Request – Charged After Cancellation

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Pammette
April 01, 5:34 pm
153

I had a subscription to Bio Roots turmeric that I purchased through Amazon, which I requested to cancel around March 15. Despite this cancellation request, I still received another shipment and was charged for it after the date I canceled. When I contacted customer service, I was told that my subscription was indeed canceled, yet this additional shipment was still sent. This situation has caused both confusion and inconvenience, as I trusted that the cancellation request had taken effect and would prevent any further deliveries. I request a full refund for the last, unwanted shipment that was sent after my cancellation and confirmation that no further charges or shipments will occur under this canceled subscription.

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