Waiting for CFMOTO 450SR Parts for Over Two Months After Accident
I had an accident with my CFMOTO 450SR on March 29, 2024, and I've been waiting for parts ever since. A week ago, a few parts arrived, but six are still missing. It's been two months, and I'm still waiting for parts that I could get from Aliexpress in 10 days. M*** M**** in Kütahya has been handling this process, but even when the service orders the parts, they arrive incomplete. As someone who previously used the 250SR and now the 450SR, I love the bike, but this experience has made me hate both the motorcycle and the brand. I don't know if the issue is with U*** Motorlu Araçlar or CFMOTO itself, but I've become really frustrated. I hope someone sees this and tries to help.
Dear Valued Customer, First of all, we would like to thank you for your interest in our company. Our Call Center will contact you regarding your application. Your record has been created in the system with the number Jc_t-HNTQ. We kindly ask you to convey any information, suggestions, opinions, and solution requests regarding our products and services to us. Additionally, for all your applications, our Call Center at Uğur Motorlu Araçlar A.Ş. is at your service from anywhere in Turkey during working hours (Weekdays 08:00 - 17:30). We present this information to you and wish you healthy and happy days.
