CFMOTO NK250 Rear Wheel Nut Coming Loose
Hello, in September, I purchased a brand new NK250 from the dealer. Initially, everything seemed normal when I brought it home. However, last week, after purchasing an accessory, I went to an industrial area to install it. There, the mechanic noticed that the rear wheel nut had come loose and advised me to contact the dealer. When I called the dealer, they provided me with the service number, suggesting I could resolve the issue through them. Despite reaching out via WhatsApp, I haven't received any response for weeks, and my messages have gone unnoticed. I've been consistently calling the dealer, but I keep getting brushed off. If the mechanic hadn't noticed and the rear wheel had come off while I was riding, who would be responsible for my safety? I request prompt resolution to my problem.
Dear Customer, First of all, we would like to thank you for your interest in our company. Our Call Center will contact you regarding your application. Your record has been created in the system with the number mtoH064Nv. We kindly request you to convey any information, suggestions, opinions, and solution requests regarding our products and services to us. Additionally, for all your applications, our Call Center at Uğur Motorlu Araçlar A.Ş. is at your service from anywhere in Turkey during working hours (Weekdays 08:00 - 17:30). We present this information for your attention and wish you healthy and happy days.
