CFMOTO No T-box

April 4, 2024 3:03 PM239

I purchased a 2024 model 250SR, but the vehicle lacks a T-Box. How did such a deficiency occur? If you're not going to include this feature, don't add it to the feature list; it would be better not to mislead customers. If it will be installed later, then provide it. If you are going to do something, do it right and properly, otherwise don't do it at all. Don't inconvenience people for no reason. I've read comments from many friends, and they all expressed the same problem. Why does the 450SR have it but the 250SR doesn't? While marketing the product, you list its features nicely, but do you explain why it includes a feature that doesn't work? Plug it in first, try it out, and then talk. We are eagerly awaiting the resolution of this issue.

April 4, 2024 5:29 PM (2 hours after complaint)

Dear Customer, First of all, we thank you for your interest in our company. Our Call Center will contact you regarding your application. Your record has been created in the system with the number 9J0AE6N_. We kindly ask you to convey any information, suggestions, opinions, and solution requests related to our products and services to us primarily. Additionally, for all your applications, our Call Center at Uğur Motorlu Araçlar A.Ş., is at your service during working hours (Weekdays 08:00 - 17:30). We present this information to you and wish you healthy and happy days.

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