CFMOTO CF450L ATV: Persistent Scratches, Seeking Warranty Coverage
I bought a new black CF450L ATV model from 2022 in February 2023, and the plastic pieces have been scratched since the day I bought it. Even untouchable spots have permanent scratches. Despite not keeping the ATV in open locations and cleaning it with a sponge, all plastic pieces are scratched. During the first maintenance, I opened a service record and contacted U*** Motor Vehicles customer support, but they said it wasn't covered by the guarantee. If this is the situation after the first year, I'm concerned about the vehicle's body's longevity in the coming years. If others have had a similar experience, I encourage them to file complaints and open records; the manufacturing plant will take notice.
Dear Customer, First of all, thank you for your interest in our company. Our Call Center will contact you regarding your application. Your record has been created with the number IddBo5YL3 in the system. We kindly ask you to convey any information, suggestions, opinions, and solution requests regarding our products and services to us primarily. Additionally, for all your applications, our Call Center at Uğur Motorlu Araçlar A.Ş. is at your service from anywhere in Turkey during working hours (Weekdays 08:00 - 17:30). We present this information for your attention and wish you healthy and happy days.
