Newly Bought CFMOTO NK250 Misalignment at the Rear

I noticed a misalignment at the rear of my motorcycle, which I purchased just two days ago. It hasn't even been a week, and I'm wondering if someone can explain this situation. If necessary, I would like to request a one-to-one replacement for my motorcycle. Additionally, there are strange noises coming from the engine block, and there should be an explanation for these issues.
Dear Customer, First of all, we would like to thank you for your interest in our company. Our Call Center will contact you regarding your application. Your record has been created with the number aP9JPyvtD in the system. We kindly request you to convey any information, suggestions, opinions, and solution requests regarding our products and services to us primarily. Additionally, for all your applications, our Call Center of Uğur Motorlu Araçlar A.Ş. is at your service from anywhere in Turkey during business hours (Weekdays 08:00 - 17:30). We present this information to you and wish you healthy and happy days.
No one has contacted me, the service is at zero point. The product is sold, the transaction is complete, but there is no service opportunity.




