Irresponsive Customer Service Makes CFMOTO 250SR Telematics Box Hard to Activate
Hello, I recently purchased a CFMOTO 250SR motorcycle. When I tried to enter my VIN into the CFMOTO Ride app, I received an error message that said, "Please confirm if the T-BOX (telematics box) is installed, as you cannot connect without it." I've been unable to contact CFMOTO Turkey, and I'm at a loss for a solution. I eagerly await your advice and solutions. This problem has tempered my enthusiasm for my new CFMOTO 250SR. It's infuriating to hit a stumbling block like this, especially since I'm eager to use the app's features. CFMOTO Turkey's customer service is also unresponsive, which adds to my dissatisfaction. I'm hoping to get some advice on how to fix this telematics box activation issue so I can enjoy my motorcycle to the fullest. Your assistance would be greatly appreciated.
Dear Valued Customer, First of all, we would like to thank you for your interest in our company. Our Call Center will contact you regarding your application. Your record has been created in the system with the number 6pjYjrDy4. We kindly request that you first convey any information, suggestions, opinions, and solution requests regarding our products and services to us. Additionally, for all your applications, our Call Center of Uğur Motorlu Araçlar A.Ş. is at your service from anywhere in Turkey during working hours (Weekdays 08:00 - 17:30). We present the situation for your information and wish you healthy and happy days.
hello Yavuz, found any solutions? Mine still persists