Bright Learn Fast charged me after I canceled. How can I get my money back?

If Bright Learn Fast charged you after you canceled the service, you can request a refund by following a few practical and documented steps.

Here’s a helpful guide to address the situation:

• Look for the cancellation confirmation in your email or account, including the date and time.
• Take a screenshot of the charge from your bank or card statement.
• Contact their support team (via email or chat, if available).
• If they don’t respond within 48–72 hours, reach out to your bank and request a chargeback, explaining that you canceled before the charge was made.
• You can also block future payments to this merchant through your online banking or app.
• Keep all your correspondence in case you need to escalate the issue to consumer protection authorities.

📌 If the issue remains unresolved, you can file a complaint on Xolvie. This can help ensure your consumer rights are respected and the matter is properly resolved.