On August 13, 2025, I started a free trial on the Bright Learn Fast app using my Android device. Before the one-week trial even ended, the app attempted to withdraw ₺2,199 from my account without my consent, and an automatic paid subscription was activated. I do not want this membership, and I have already deleted the app from my phone.
Inside the app, there is no option to cancel the subscription or delete my account, and I was unable to reach any customer service contact number. I live in Antalya, and this is the first time I have experienced such an issue.
I request that my subscription be canceled immediately and that no charges be applied to my account. I also ask that Bright Learn Fast provide a clear and accessible way for users to cancel or manage their subscriptions in the future.
Right after the trial period of the Bright Learn Fast app ended, I was shocked to see that ₺2000 was automatically withdrawn from my account for an annual subscription. I received no prior notice, no confirmation screen, no email—absolutely nothing. This is completely unacceptable and feels like a d...
Hello, I signed up for the free trial of the Bright Learn Fast app, just to see if it would be a good fit for me. However, when I went to cancel just two days later, I discovered that the app had already charged me for a full year’s membership without asking for confirmation. I never agreed to a yea...
Bright Learn Fast advertises a 7-day free trial, but when I downloaded the app on June 28, 2025, I was instantly charged ₺1159.99 for a two-month subscription without any clear warning. There was no way to actually experience the free trial they promised. Instead, the moment I clicked “continue” to ...
On August 31, 2024, I downloaded the Bright Learn Fast app and started a one-week free trial for an accelerated English course. On September 3, 2024, before the trial period ended, I canceled my subscription directly through the app. The “Subscription canceled” notice appeared in my account, yet the...
I downloaded the Bright English for Beginners app and used it for only two days under the supposed 7-day free trial. The app didn’t meet my expectations at all, so I tried to cancel it. But there was no option in the app to cancel the subscription. I searched everywhere within the app interface but ...
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