For several months I have been trying without success to cancel my “Bright Learn Fast” subscription with Brightmobileapps.com. I have been subscribed since February 2026, and the fee of 29 € is taken from my bank account via my bank card. I first requested cancellation on 4 March 2026. On 22 March 2026, I contacted the company four more times by email at 22:45, 22:49, 23:04 and 23:08, trying different ways to send my request. My subscription number is SP1001-307053. Each time, I received the same automatic response saying that my request had been received, that they usually reply within 1 to 3 working days, and inviting me to add more details by replying to the email, but in reality my subscription has never been cancelled. I therefore request the immediate termination of my “Bright Learn Fast” subscription and the refund of 29 €, corresponding to the charge that was made despite my cancellation request in March 2026.
I have a monthly subscription to the Bright Learn Fast app, and on 28 March I was automatically charged 28 USD from my bank card. I no longer have time to use this service and the content is not relevant to me, so I want to stop this subscription and avoid any further charges. I have thoroughly chec...
On August 31, 2024, I downloaded the Bright Learn Fast app and started a one-week free trial for an accelerated English course. On September 3, 2024, before the trial period ended, I canceled my subscription directly through the app. The “Subscription canceled” notice appeared in my account, yet the...
I want to cancel my Bright Learn Fast subscription immediately, but I haven’t received any response from their team despite multiple attempts. They’re deliberately stalling, ignoring my messages, and making the process as difficult as possible. What’s worse is that they withdrew money from my bank a...
I’m very frustrated with Bright Learn Fast. This app automatically charged me for a subscription that I didn’t want to continue, and it has been impossible to cancel. I tried multiple times to end my subscription, but the app gives you no real option to do so. The system seems designed to trap users...
I’ve been trying to cancel my Bright Learn Fast subscription, but there is absolutely no clear option to do so within the app settings. Today, I received a call from my bank alerting me that the app had attempted to withdraw money from my card again—thankfully, their security system blocked the tran...
Comments