Kia EV3 Forward Collision Avoidance System Failed to Activate

On October 18, 2026, I was involved in a collision at approximately 6 km/h on Soğanlık Kuzey Yan Yol in Kartal, Istanbul, while driving my 2024 Kia EV3, which had 64,852 km on the odometer at the time.

Despite the vehicle being equipped with Forward Collision-Avoidance Assist (FCA) and other safety systems, it provided no warning and did not apply the brakes before the collision. As clearly shown in the dashcam footage, neither of my feet was on the accelerator or brake pedal at the time of impact.

Following the initial collision, the vehicle rebounded and struck the other vehicle for a second time. However, the FCA system did not intervene at any point during the incident. Furthermore, neither of the airbags deployed despite the two impacts.

After the accident, Kia Tekkar inspected the vehicle and determined that the front bumper, hood, and both headlights needed to be replaced. My vehicle is currently undergoing repairs at an independent service center and remains available for a technical inspection by Kia if required.

I formally request that Kia conduct a comprehensive technical investigation into why the FCA and other relevant safety systems failed to provide a warning or intervene during the collision. I also request a clear, detailed written technical report explaining the findings and the reasons these safety features did not activate.

If I do not receive a satisfactory and transparent response, I reserve the right to pursue all available legal remedies, using the dashcam footage and service documentation as supporting evidence.

I expect Kia to take this matter seriously, as it concerns the proper operation of essential vehicle safety systems and the safety of its customers.