I Can’t Cancel My Bright Learn Fast Subscription

December 15, 2024 11:47 PM125

I’ve been trying to cancel my Bright Learn Fast subscription, but there is absolutely no clear option to do so within the app settings. Today, I received a call from my bank alerting me that the app had attempted to withdraw money from my card again—thankfully, their security system blocked the transaction. I never approved any renewal or additional charge.

Because of this, I was forced to cancel my credit card just to prevent unauthorized withdrawals, which has caused me even more inconvenience. But that’s not a permanent solution—I still need to use my card, and I’m worried they’ll try to charge me again once I reactivate it.

The app makes it deliberately confusing to manage or cancel subscriptions. There’s no clear support contact, no cancellation path, and no accountability. I demand that Bright Learn Fast completely terminate my subscription immediately and ensure no further payment attempts are made. This kind of aggressive auto-billing and evasive cancellation system is unethical and unacceptable.

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