Hello, I downloaded the Bright Learn Fast app for my daughter to try out using the 7-day free trial. However, the app did not suit her needs at all, so I decided to cancel. To my shock, I discovered that while I believed I was still within the free trial period, the app had already processed a full annual membership and charged my card without asking for confirmation.
I’ve used many apps on a trial basis before, but none of them have billed me without my explicit approval, and certainly not for a full year. This feels extremely deceptive. I never authorized a yearly subscription, and I never intended to use this app beyond a short test. Even when I tried to cancel just two days later, I realized it had already enrolled me in a paid plan.
I demand that my membership be immediately canceled and that I receive a full refund of the money withdrawn. I shouldn’t have to pay for a service I neither intended to use nor consented to purchase. I expect urgent action from the company to resolve this issue.
Hello, I signed up for the free trial of the Bright Learn Fast app, just to see if it would be a good fit for me. However, when I went to cancel just two days later, I discovered that the app had already charged me for a full year’s membership without asking for confirmation. I never agreed to a yea...
I downloaded the Bright Learn Fast app because it advertised a 7-day free trial. I was curious to try it out before committing to anything. However, when I started using the app, it wouldn't let me move forward without purchasing a subscription plan. So, thinking I would still be within the free tri...
I signed up for the 7-day free trial of the Bright Learn Fast app to test it out, but now that my trial period is ending, I’m shocked to find there is absolutely no way to cancel the subscription. There’s no cancellation option in the app, no contact phone number, no clear support channel—nothing! I...
I signed up for Bright Learn Fast thinking it would be a helpful app, but I quickly realized it wasn't for me. Unfortunately, since then, they have been automatically charging my account without my permission. What’s worse, there is no proper way to cancel the subscription through the app or website...
I initially signed up for the Bright Learn Fast app with a 3-month subscription. However, it failed to meet my expectations, so I decided not to continue. That’s when the problems began. There is no way to cancel the subscription through the app. There’s no cancellation button, no support section, a...
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