I downloaded the Bright Learn Fast app because it advertised a 7-day free trial. I was curious to try it out before committing to anything. However, when I started using the app, it wouldn't let me move forward without purchasing a subscription plan. So, thinking I would still be within the free trial window, I selected a 2-month plan just to proceed.
Immediately after subscribing, I realized the app wasn’t suitable for me and decided to cancel the same day. To my surprise, I saw that the payment had already been charged, and there was no actual free trial granted. I believe this is misleading advertising. The app promises a trial period but doesn’t actually let users explore the content unless they pay upfront.
I use many different apps, and none of them operate with such confusing and deceptive payment practices. I feel misled and taken advantage of. I am formally requesting a full refund for the amount charged and urge the company to revise their subscription model to avoid misleading future users. This needs to be resolved promptly.
Bright Learn Fast advertises a 7-day free trial, but when I downloaded the app on June 28, 2025, I was instantly charged ₺1159.99 for a two-month subscription without any clear warning. There was no way to actually experience the free trial they promised. Instead, the moment I clicked “continue” to ...
Hello, I downloaded the Bright Learn Fast app for my daughter to try out using the 7-day free trial. However, the app did not suit her needs at all, so I decided to cancel. To my shock, I discovered that while I believed I was still within the free trial period, the app had already processed a full ...
I downloaded the Bright Learn Fast app thinking I could give it a try, but it turned out not to be what I needed. The content didn’t suit me at all, so I deleted the app in less than 24 hours. I never used the 7-day free trial they advertise. But after reading other users’ complaints, I realized sim...
I signed up for the 7-day free trial of the Bright Learn Fast app to test it out, but now that my trial period is ending, I’m shocked to find there is absolutely no way to cancel the subscription. There’s no cancellation option in the app, no contact phone number, no clear support channel—nothing! I...
Hello, I signed up for the free trial of the Bright Learn Fast app, just to see if it would be a good fit for me. However, when I went to cancel just two days later, I discovered that the app had already charged me for a full year’s membership without asking for confirmation. I never agreed to a yea...
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