I have a monthly subscription to the Bright Learn Fast app, and on 28 March I was automatically charged 28 USD from my bank card. I no longer have time to use this service and the content is not relevant to me, so I want to stop this subscription and avoid any further charges. I have thoroughly checked the app and could not find any clear option to cancel the subscription. There is also no cancellation option shown under my subscriptions in the Apple Store and I have not received any email with information on how to cancel. Because of this, I feel trapped in a subscription I no longer want and do not use. I kindly request that my Bright Learn Fast monthly subscription be cancelled immediately and that no further payments be taken from my card. If possible, I also request a refund of the 28 USD charged on 28 March, since I do not intend to continue using the service.
I’m very frustrated with Bright Learn Fast. This app automatically charged me for a subscription that I didn’t want to continue, and it has been impossible to cancel. I tried multiple times to end my subscription, but the app gives you no real option to do so. The system seems designed to trap users...
I downloaded the Bright Learn Fast app thinking I could give it a try, but it turned out not to be what I needed. The content didn’t suit me at all, so I deleted the app in less than 24 hours. I never used the 7-day free trial they advertise. But after reading other users’ complaints, I realized sim...
I’ve been trying to cancel my Bright Learn Fast subscription, but there is absolutely no clear option to do so within the app settings. Today, I received a call from my bank alerting me that the app had attempted to withdraw money from my card again—thankfully, their security system blocked the tran...
Hello, I signed up for the free trial of the Bright Learn Fast app, just to see if it would be a good fit for me. However, when I went to cancel just two days later, I discovered that the app had already charged me for a full year’s membership without asking for confirmation. I never agreed to a yea...
I initially signed up for the Bright Learn Fast app with a 3-month subscription. However, it failed to meet my expectations, so I decided not to continue. That’s when the problems began. There is no way to cancel the subscription through the app. There’s no cancellation button, no support section, a...
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