Need Refund Charged 50 $ Extra From Booking.com

Kathy
June 9 2:53 PM

I stayed at The Venetian Resort Las Vegas in a Suite booked via Booking.com, checking in on 4 June for 3 nights. When I checked out, I was charged an additional 50 USD as a resort fee, which I had not been informed about during the booking process. During my reservation on Booking.com, there was no clear information that an extra 50 USD resort fee would be charged on top of the price I saw and accepted. I only became aware of this fee when it was added at the hotel, which made the total cost higher than what I expected and agreed to when booking. I request a full refund of the 50 USD resort fee that was charged without being clearly disclosed at the time of booking. I kindly ask for this situation to be reviewed and for the overcharge to be refunded to my payment method.

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