This is my official complaint regarding Nova Plaza Crystal Hotel Istanbul. I requested a refund for a service for which ...I was charged in connection with my stay; however, my request has been completely ignored. Despite my repeated attempts to communicate over a long period of time, I have received n
My email address and accommodation details for my Plaza Mayor Suites & Apartments hotel reservation were leaked from you...r system. I received a fraudulent email from the "hotel" demanding payment within 6 hours or my reservation would be canceled. I made the payment, but the email kept insisting I st
Without making any reservation or transaction, Bkg Hotel Booking charged my credit card ₺22,000 arbitrarily. I never aut...horized this payment, and now I’m left shocked and frustrated. Trying to reach them is impossible — no phone calls answered, no messages returned. How did they even get access to m
