Give Me Full Refund

I made a reservation through Booking.com for a stay at the Comfort Inn in New York from July 4 to July 6. When I arrived at the hotel, I was told that there was no reservation found in their system and therefore no room was available for me. Because of this, I was left without a room despite having booked through your platform, and I did not receive any proper solution from the hotel. I find this situation unacceptable, as I relied on Booking.com for a confirmed reservation. I request a full refund for this failed stay and expect you to review the situation with the hotel so that similar issues do not happen to other guests.