Booking.com €118 Charged but Ryanair Ticket Not Received

1

I booked a Ryanair flight ticket via Booking.com on 6 September 2026, from Krakow John Paul II International Airport to Charleroi Airport. During the booking process, the amount of 118 euro was debited from my account, but I never received any booking confirmation or ticket from Booking.com. Because I have no confirmation, I cannot use the ticket I paid for, and I am left without either a valid booking or my money. The payment was clearly taken, but the service was not provided. I request that my 118 euro be refunded to my account as soon as possible, or that a valid flight ticket corresponding to this payment be issued without any additional cost to me. I consider my complaint genuine and serious, and if this issue is not resolved by tomorrow and my money is not returned, I will consider taking the matter to court and filing a legal claim for this situation.

Comments