I purchased an international ticket from AJet well in advance, only to find out that the flight was canceled just two weeks before departure. The options I was given were disappointing and inconvenient: either fly a day earlier, change to a different date, or get a refund. None of these addressed the real issue—the disruption of my carefully planned travel.
I reached out both via phone and through the feedback forms as instructed. I submitted multiple case numbers: VF-419955, VF-418485, VF-417943, and VF-416951, along with a screenshot from Turkish Airlines showing the cost of a new comparable ticket. Despite all this, I only received automated, generic responses—no actual resolution or compensation.
To make things worse, the customer service menu was dysfunctional, and the options the reps directed me to weren’t even available in the system. As of today, I’ve officially canceled my ticket, and due to repeated poor experiences with AJet, I stated in my last message that I will escalate this across multiple platforms.
I purchased a round-trip ticket from AJet for Ankara–Paris in May 2025. However, my flights were canceled multiple times — including flight numbers VF3012, VF3001, VF10, and VF3008. The most recent cancellation happened right before my May 2, 2025 flight, which was moved to May 3 without sufficient ...
I booked a flight with AJet (Flight VF3074, Istanbul to Izmir, February 7, 2025), only for it to be canceled just two days before departure due to vague “operational reasons.” With no alternative flights available, I had no choice but to cancel my ticket. I planned my entire trip around this flight...
The worst flight experience of my life – I will NEVER fly with AJet again! On March 31, 2025, I was scheduled to fly from Düsseldorf to Istanbul on flight VF026. Just as we were about to take off, all passengers were suddenly told to disembark and collect their luggage because police reportedly noti...
I purchased flight tickets from AJet, but after the airline made last-minute schedule changes, I decided to cancel. The cancellation was confirmed and approved, and I was told that I would receive a full refund. However, days have passed, and I still haven’t received any payment back to my account. ...
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