I had to cancel my flight ticket booked through Enuygun for April 24, 2025, from Van Ferit Melen Airport to Istanbul Sabiha Gökçen Airport with PNR code 2L74BL. When I called Enuygun for the cancellation, they told me I had purchased the ticket from AJet. I then contacted AJet online, and they processed the cancellation less than two hours before the flight. During the same call, I requested a new ticket, and a new booking with PNR code 2LML7Y was issued for May 10, 2025, at 10:20. However, I decided to cancel this new ticket as well. This time, when I contacted AJet, they claimed I had purchased the ticket through BiletDükkanı. When I called BiletDükkanı, they said the ticket was issued by Bilgen Evren Turizm. I then contacted Bilgen Evren Turizm’s customer service, and they told me the ticket could not be canceled. When I asked for the reason, they said it was because the ticket was in the economic class. At this point, I don’t know who to contact anymore. I was sent the PNR code via email, but when I called Bilgen Evren Turizm to request cancellation, the email automatically got deleted, and I had to take a screenshot of the message. The charge clearly appears on my credit card statement. I kindly request your help in resolving this issue. If my problem is not resolved, I will file a criminal complaint with the prosecutor's office. This is for your information.
On December 8, 2025, my Ajet (AnadoluJet) flight VF3187 from Diyarbakır (DIY) to Sabiha Gökçen (SAW), for which I held an Ecofly ticket under PNR 3Y85D4, was first delayed and then cancelled. At 08:27, I was informed via SMS about these changes. In the notification sent to me and in their later resp...
On 21.07.2025, my AJet flight VF3037 from Antalya → Istanbul SAW (PNR: 2QYJ47) was canceled via SMS at 09:43 on the day of the flight, despite the fact that I had already completed check-in. I was traveling with a 1-year-old baby and a 9-year-old child. We had already checked out of the hotel and ar...
I booked a flight with AJet (Flight VF3074, Istanbul to Izmir, February 7, 2025), only for it to be canceled just two days before departure due to vague “operational reasons.” With no alternative flights available, I had no choice but to cancel my ticket. I planned my entire trip around this flight...
I cancelled my Istanbul - Basel tickets for 2 people with PNR number 1Q1NF1, more than 24 hours ago, via the AJET application. I had purchased my tickets for ₺11,456.42, especially as a Premium package, but the refunded amount was ₺5993.36. So a deduction of ₺5.463,06 was made. In my conversation wi...
I purchased a round-trip ticket from AJet for Ankara–Paris in May 2025. However, my flights were canceled multiple times — including flight numbers VF3012, VF3001, VF10, and VF3008. The most recent cancellation happened right before my May 2, 2025 flight, which was moved to May 3 without sufficient ...
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