Ajet Airlines promotes cheap ticket campaigns but cancels them after three months, redefining the ticket for a much longer period. This strategy prevents ticket holders from canceling their tickets for free within a year if there are changes in their civil details. This year, all Istanbul-Bodrum transactions were canceled, and flights were reassigned to times that were not usable. For example, my Bodrum-Istanbul morning flight was changed to an evening time, preventing me from getting to work in the morning. The company collects money from customers three months in advance, uses this money for its benefit, and then pushes customers to reschedule for three or four months later. This way, Ajet Airlines uses customers' money interest-free for months, gains an unfair advantage, and leaves customers in a difficult situation. My ticket with the code 1KPA61 PNR was canceled three times, and even the flight time of the same ticket was changed twice in a single day. The goal is clearly to make us request a refund. While public revenues related to this issue are increasing, I have not been able to get a satisfactory outcome. To avoid falling into this modern trap, we should avoid purchasing tickets from AJET's so-called cheap ticket campaigns. Those who have had the same experience should share this company's unfair practices, as it is a civic duty to warn others.
I purchased a ticket from Ajet Airlines, but now I can't change, cancel, or even get a refund. When I contacted customer service, I waited on hold for ages, only to be met with rude and dismissive responses. They are charging more for a ticket change than the original price, which makes absolutely ...
On April 21, 2024, I purchased an AJET flight (PNR: 14QEJH) from SAW to EZS scheduled for June 28, 2024, at 23:55. However, I encountered several issues: Flight Time Change: The departure was moved 90 minutes earlier without notification. Lack of Communication: I only discovered this change while ch...
AJet has caused me serious frustration and financial loss over what should have been a simple request to reschedule three tickets. Even though the cancellation fee is listed as ₺0 and the tickets can’t be converted to open status, when I tried to change the date, I was hit with a fare difference tha...
Never use AJet and do not allow others to use it. I bought 2 plane tickets at the same time on the same day, one from Pegasus and the other from Ajet. As a result of the transaction I made in February, I bought a Rome-Istanbul plane ticket from Pegasus for ₺2896. When I wanted to cancel, Pegasus can...
I wanted to cancel a flight ticket I purchased from the Jet company through Obilet for certain reasons. However, when I tried to cancel it, I saw that the refund amount was displayed as ₺0, with the entire ticket price deducted as a penalty. When I called Ajet customer service, the representative sp...
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