4
Resolved

AJet Changed My Pre-Selected Seats Without Notice – No Support Response

Nesibe
Nesibe
Ajet
February 18, 2025 3:38 AM79

I booked my AJet flight 1.5 months in advance, specifically selecting seats 16A and 16B so that I could sit by the window and stay next to my mother, who is afraid of flying. However, during check-in, my seat still showed 16A, but after confirming, it suddenly changed to 18B without my consent!

I immediately contacted customer service, and they told me to submit a feedback form and call them. They assured me that an urgent request would be placed and that I would get a response before my flight. It has now been over 18 hours, and I still have no update.

AJet, this is completely unacceptable! Why was my seat changed? I demand an immediate solution and proper customer support!

Comments

Similar Complaints

I Face AJet Charging Extra After Changing My Reserved Seat

Osman
Osman
Ajet
October 5, 2025 2:39 PM96

For my October 5, 2:10 p.m. Istanbul–Izmir flight, I purchased both my ticket and seat through the AJet mobile app. Howe...

Disastrous Experience With AJet!

Amélia
Amélia
Ajet
April 3, 2025 1:07 AM91

Disastrous experience with AJet! We purchased a plane ticket 6 months in advance on an English-language website. As Fren...

1

AJet Changed My Paid Premium Seat and Moved an Elderly Passenger Without Consent

Ramazan
Ramazan
Ajet
July 21, 2025 8:00 PM109

AJet Airlines treated my elderly and disabled relative with complete disrespect. We paid an extra ₺2,000 to select a pre...

1

AJet Assigned Me and My Daughter Separate Seats Under Same PNR

Burak
Burak
Ajet
June 26, 2025 7:54 AM66

On June 26, 2025, I traveled with my daughter using AJet tickets booked under the same PNR: 2ZF8P. Despite being on the ...

AJet Assigned Me and My Daughter Separate Seats Under Same PNR