Academia.edu made an unauthorized charge on my card—how can I get a refund fast?

If you didn't authorize Academia.edu to charge your card, the fastest way to get help is to open a support ticket under "Academia Premium Features, Billing & Payments" and include the charge date, the last four numbers of your card, and its expiration date.

According to their help center, you can also email [email protected] directly to get help faster.

If they take too long to respond or say no, dispute the payment right away with your bank or credit card company. They can undo charges that were not allowed.

Users on Xolvie say they got their refunds only after getting in touch with Academia.edu help and their bank.

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.