Delete My Old Academia Account and Refund the Card Charge
I am writing regarding an unauthorized charge made by Academia to my DenizBank credit card.
Today, ₺3,300 was charged to my card through an Academia account that I stopped using and deleted approximately three years ago. I had also deleted the email address connected to that account, and my phone number has since changed.
Despite the fact that I no longer use or have access to this old account, my credit card was still charged without my knowledge or approval. This has caused me serious financial and security concerns.
As soon as I noticed the transaction, I contacted DenizBank Customer Service. However, the bank informed me that Academia is responsible for handling this charge.
I did not authorize this payment and have no connection with any current Academia subscription. The email address previously registered to my old Academia account was d*********@gmail.com**, but I can no longer access that email account.
For both security reasons and to prevent any similar issue in the future, I respectfully request that my old Academia account be permanently deleted together with all associated personal and payment information.
I also request that the necessary action be taken to issue a full refund of the ₺3,300 charged to my DenizBank credit card without my consent.
Please provide written confirmation that the old account has been deleted, any subscription or recurring billing has been canceled, and the refund process has been initiated.




