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Academia.edu

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Academia.edu

Complaints

40 complaints
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Academia.edu Premium Subscription Charged Without Authorization

July 7 10:50 AM

I am writing to report two unauthorized charges made by Academia.edu on my virtual BCR card, used through Google Pay, wi...

Academia.edu Refused to Refund My Unauthorized Premium Charge

June 25 5:54 PM

I have been an Academia.edu user for approximately eight years, and my payment history clearly shows that I have never h...

Academia Charged My Credit Card After I Canceled My Subscription

June 24 4:07 PM

I discovered that my Ziraat Bank credit card was charged $65 by Academia on June 23, 2026. I had only purchased a one-mo...

Unauthorized Academia Subscription Charge on My Credit Card

June 24 2:34 PM

I noticed that $65 was charged to my account. I had only purchased a one-month subscription for about $1, and I never au...

Academia Free Trial Turned Into an Unauthorized Annual Charge

June 22 5:16 PM

I was using Academia under its free trial offer and never agreed to purchase an annual plan or any paid yearly subscript...

Academia.edu Subscription Renewal Charged Me Without Notice

June 20 2:35 PM

On June 20, 2026, $65 was automatically charged to the credit card linked to my Academia.edu account without my knowledg...

1

Academia.edu Unauthorized Subscription Charge Issue

April 29 11:08 AM4

I am writing regarding an unauthorized paid subscription charge made by Academia.edu on my account. On 28.06.2026, a tot...

Unauthorized Academia.edu Annual Subscription Charge

March 30 8:22 AM10

On March 28, 2026, I noticed that 3,000 TRY (approximately $94) was charged to my VakıfBank card by Academia.edu without...

Academia.edu Subscription Not Clearly Disclosed Before Charging

March 28 11:34 AM6

About two months ago, I started a Premium membership on Academia.edu for a small fee. However, the system was set up in ...

Unauthorized Annual Subscription Charge From Academia.edu

March 27 2:48 PM3

On March 27, 2026, at 1:01 PM, a charge of $94 was made to my Garanti Bank credit card (ending in 1718) by Academia.edu ...

Unauthorized Adademia Subscription Charge Needs Refund

March 23 6:33 PM5

On March 21, a charge of $94 was made to my DenizBank credit card by Adademia without my knowledge or consent. The trans...

I Can’t Reach Academia Support After Unauthorized Charge

March 23 12:14 PM8

About one month ago, I purchased a membership on Academia for $1. However, on March 15, 2026, a charge of $94 was made t...

5
Resolved
March 5 9:50 PM2

"It was stated that a refund would be made as a one-time occurrence, and after 3 days the money was deposited into my account."

İsmail removed this complaint from publication

Academia.edu Predatory Billing Practices And Unfair Refund Denials

February 23 4:59 PM29

I am writing this to warn other researchers and students about the deceptive billing practices of Academia.edu. In Janua...

Academia.edu Denies Refund Despite Its Own 14-Day Policy

February 9 1:12 PM173

I am an Academia.edu Premium subscriber from Turkey and have been using the service with an original renewal price of 13...

I Face an Unauthorized Academia.edu Subscription Charge on My Debit Card

December 9, 2025 4:20 PM38

I am writing regarding an unauthorized payment taken by Academia.edu from my İş Bankası debit card. About one to two yea...

Academia.edu Unauthorized Subscription Complaint

November 29, 2025 1:08 AM38

I have an existing account on Academia.edu, but I have never started a Premium membership nor upgraded to any paid plan....

Academia.edu Charged My Card Without Permission

November 27, 2025 1:11 PM38

On November 26 at 17:08, a charge of $88 was taken from my card by Academia.edu without my knowledge or consent. I recei...

I Demand a Refund For Unauthorized Academia.edu Billing

November 27, 2025 12:26 PM42

I created an Academia.edu account some time ago, but enough time has passed that I even forgot I had signed up. Despite ...

Academia.edu Refusing Refund After Misleading Renewal Process

November 26, 2025 10:45 PM33

I thought I had canceled my Academia.edu subscription, but due to misleading navigation on the site, I ended up exiting ...

Academia Charged Me After Membership Cancellation - Request Refund

November 9, 2025 4:04 PM55

After purchasing a trial version from the Academia website on October 7, 2025, I canceled my membership, but an attempt ...

Academia.edu Unauthorized Charge, Refund Request

October 5, 2025 3:09 PM53

On September 5, 2025, I purchased a trial membership through Academia.edu. One month later, on October 5, 2025, without ...

4
Resolved
September 4, 2025 1:30 PM19
Hasan removed this complaint from publication

Brand Overview: Academia.edu

Academia.edu is a commercial platform for sharing academic research, founded in 2008 by Richard Price. Operated by Academia, Inc. and headquartered in San Francisco, California, the platform enables researchers, students, and academics to upload, discover, and access scholarly papers while offering premium research and analytics features through paid subscriptions.

Contact Info

Customer support email: [email protected]

General inquiries: [email protected]

Industry and Operations

Academia.edu operates in the academic publishing and research networking industry. The platform allows users to share research papers, follow researchers, discover scholarly content, and access premium tools for citation tracking, analytics, and AI-assisted research.

  • Academic paper sharing
  • Research discovery and networking
  • Researcher profiles
  • Citation and analytics tools
  • AI-powered research features
  • Academic publishing services
  • Premium subscription plans

User Sentiment

User feedback is mixed, with complaints commonly related to subscriptions, billing practices, account management, and premium feature access.

  • Unexpected subscription renewals and recurring charges
  • Difficulties canceling Premium memberships
  • Refund requests after automatic renewals
  • Confusion between one-time purchases and recurring subscriptions
  • Problems accessing Premium features after payment
  • Account login and password recovery issues
  • Delays in customer support responses
  • Concerns regarding copyright takedowns and document availability

Share Your Experience

If you've experienced issues with Academia.edu, you're not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.