On 31/08/2025, Academia.edu withdrew 3000₺ from my account without my approval or prior notice. A few months ago, I had started a 30₺ Premium trial just to test the service. However, this new large charge was taken automatically, with no notification, no confirmation, and no added benefits to my membership.
I contacted customer service about this issue, but they told me that no refund would be issued. This is unacceptable since I never agreed to a recurring or annual payment at such a high amount. The transaction was processed under account number 1988/103481291-5004 with the authorization code 607143.
I demand that this 3000₺ unauthorized payment be refunded immediately and that my membership be reverted to free status. Customers should not be forced into expensive subscriptions through hidden auto-renewals. Academia.edu must take responsibility and provide transparent billing practices to prevent this kind of exploitation.
Today, I discovered that Academia.edu wrongfully withdrew 3000₺ from my Akbank credit card without my approval or knowledge. I never received any email notification, invoice, or warning about this payment. This is the first time such a charge has appeared on my account, and it was made without my co...
On 07/07/2025, I started a Premium trial on Academia.edu for 30₺, only to test the service. I never enabled automatic payments and did not link my account to any recurring billing. However, today I was shocked to discover that 3000₺ was withdrawn from my Garanti Bank credit card without my approval,...
I had a one-month membership with Academia.edu, but without my knowledge or consent, a yearly subscription fee of 3.000₺ was withdrawn from my account. I contacted support by email, but they told me that the amount could not be refunded, even though I know other users in similar situations have rece...
On 14 August 2025, I signed up for a one-month free Premium membership on Academia.edu. However, without my knowledge or approval, 3.000₺ was withdrawn from my Ziraat Bank credit card for a one-year subscription. At no point was I informed that such a high charge would be applied after the trial, no...
I created a membership on Academia.edu using the free one-month trial. A few days ago, I canceled my subscription to ensure that no payment would be taken. However, on 27/08/2025, my bank card was still charged 3000₺ for a Premium membership. This is not the first time I have faced such an issue wi...
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