I thought I had canceled my Academia.edu subscription, but due to misleading navigation on the site, I ended up exiting without successfully completing the cancellation. I canceled again on the renewal day, but my account was blocked, and I was not informed that a payment would still be charged. I requested a refund, but I was told that it was not possible—even though I know others have received refunds before. I didn’t even cancel late.
Please stop causing hardship for users.
I had a one-month membership with Academia.edu, but without my knowledge or consent, a yearly subscription fee of 3.000₺ was withdrawn from my account. I contacted support by email, but they told me that the amount could not be refunded, even though I know other users in similar situations have rece...
I created a membership on Academia.edu using the free one-month trial. A few days ago, I canceled my subscription to ensure that no payment would be taken. However, on 27/08/2025, my bank card was still charged 3000₺ for a Premium membership. This is not the first time I have faced such an issue wi...
I created an Academia.edu account some time ago, but enough time has passed that I even forgot I had signed up. Despite this, on November 27, 2025, $88 was withdrawn from my bank account without my permission or knowledge. I did not receive any notification email, SMS, or confirmation screen for th...
I recently created a new membership on Academia.edu, but on 31 July, 3.000₺ was withdrawn from my bank account without any warning or my approval. I canceled the membership the same day and contacted the support team multiple times via email. Previously, there had also been an unauthorized charge of...
On November 26 at 17:08, a charge of $88 was taken from my card by Academia.edu without my knowledge or consent. I received no notification about this transaction, and I did not purchase or intentionally approve any membership of any kind. I am a student living on a scholarship in a dormitory. This...
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