Academia.edu Refusing Refund After Misleading Renewal Process

Tuğçe
Academia.edu
33

I thought I had canceled my Academia.edu subscription, but due to misleading navigation on the site, I ended up exiting without successfully completing the cancellation. I canceled again on the renewal day, but my account was blocked, and I was not informed that a payment would still be charged. I requested a refund, but I was told that it was not possible—even though I know others have received refunds before. I didn’t even cancel late.

Please stop causing hardship for users.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Academia.edu made an unauthorized charge on my card—how can I get a refund fast?

37 Complaint

Academia.edu kept charging me after cancellation—how can I stop auto-renewal?

36 Complaint

Similar Complaints

Academia.edu Withdrew 3.000₺ Without Consent for Annual Renewal

Didem
Academia.edu
69

I had a one-month membership with Academia.edu, but without my knowledge or consent, a yearly subscription fee of 3.000₺...

I Demand a Refund For Unauthorized Academia.edu Billing

Melis
Academia.edu
42

I created an Academia.edu account some time ago, but enough time has passed that I even forgot I had signed up. Despite ...

Academia.edu Charged My Card Without Permission

Fatma
Academia.edu
38

On November 26 at 17:08, a charge of $88 was taken from my card by Academia.edu without my knowledge or consent. I recei...