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uMobix

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uMobix

Complaints

28 complaints
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I Want a Full Refund for My Accidental Umobix Purchase

松本康平(まっちゃん)
松本康平(まっちゃん)
May 26 9:10 AM5

On 26 May 2026, I mistakenly paid 11,816 yen via the umobix website for a service that allows viewing private Instagram ...

Umobix Charged Me Without My Consent

Joe
Joe
May 24 11:02 AM41

I recently discovered a payment taken by Umobix that I never authorised and for a service I have never used or even hear...

Umobix Charged Me Without My Consent

Umoblix Charged My Bank Account Without My Permission or Any Subscription

Andrew
Andrew
May 9 9:06 PM5

I live in the UK, and today I noticed a charge of £47.99 taken from my bank account with the description referring to Um...

Umoblix Charged My Bank Account Without My Permission or Any Subscription

Unsolicited uMobix Payments Out Of My Account

Evil
Evil
March 1 8:05 AM25

I recently discovered that Umobix has been repeatedly charging my Apple Pay account even though I have never used Umobix...

uMobix Subscription Cancellation and Data Deletion Request

Ainur
Ainur
February 1 8:59 AM133

I am requesting the immediate cancellation of my uMobix subscription and the prevention of any future charges. A payment...

2

Unauthorized uMobix Subscription Charge on Kaspi Card — Requesting Full Refund

Meyrgalis
Meyrgalis
December 9, 2025 3:16 PM73

On 09.12.2025 at about 15:15, money was withdrawn from my Kaspi card for a subscription to uMobix services (photo, music...

Unauthorized Umobix Refund Request Complaint

Sıla
Sıla
November 3, 2025 4:24 PM30

On November 3, 2025, a withdrawal of 3,208.73 TL was taken from my Ziraat Bank debit card by a company named “umobix,” e...

1

My uMobix Account Billed €50, No Access - I Can't Cancel Subscription

Angeliki
Angeliki
September 27, 2025 4:32 AM74

I unsubscribed from emails and now I can’t log back in to cancel my subscription, yet uMobix charged me €50 without my p...

Umobix Unauthorized Charge ₺2,121.48 With No Subscription

Ebruli
Ebruli
September 19, 2025 4:54 PM78

On September 16, 2025, at 8:30 p.m., a charge of ₺2,121.48 was withdrawn from my card by Umobix, even though I have no m...

uMobix Took Money From Me Without Any Subscription or Permission

Martina
Martina
September 1, 2025 2:29 PM55

My name is Martina H*** C*** and uMobix has stolen €720 from me. I need to stop them now. I do not have any subscription...

Umobix Refund From 21/08/2025 Still Not Reflected in My Account

Sude
Sude
August 27, 2025 12:26 PM47

Dear Sir/Madam, I was informed by Umobix that my payment refund had been processed on 21 August 2025, and that the refu...

Umobix Unauthorized Charges Totaling 10,159.41₺ Despite One-Time Payment

Elif
Elif
August 26, 2025 9:10 PM82

On 02/05/2025, I made a one-time payment of 40₺ on the Umobix website using my bank card. I never signed up for any subs...

Extra Charges On My uMobix Account

Yarden
Yarden
August 10, 2025 8:04 PM82

I expected to be charged $1, but instead, I was charged $50 the very next day, and now they keep trying to charge me mor...

Umobix Charged 1,983₺ After I Canceled My Subscription

Doğukan
Doğukan
July 17, 2025 4:09 PM40

Even though I had already canceled my Umobix account, the company still withdrew 1,983₺ from my bank account without my ...

Umobix Withdrew 3,800₺ Without Any Transaction or Authorization

Elif
Elif
July 15, 2025 11:46 AM69

I recently discovered that Umobix withdrew approximately 3,800₺ from my account even though I never made any transaction...

Umobix Blocked ₺1,898 on My Account Without Consent and Tried to Withdraw Funds

Furkan
Furkan
July 2, 2025 12:42 AM63

I want to file a formal complaint against Umobix. Without any warning or authorization, they placed a hold on my bank ac...

Umobix Charged Me Without Consent and Won’t Let Me Cancel My Subscription

İlhan
İlhan
June 6, 2025 11:19 PM86

I signed up for a trial membership on Umobix, expecting to evaluate the service before making any further commitment. Ho...

5
Resolved

Umobix Charged My Card Without Permission

Ansary
Ansary
May 14, 2025 12:49 AM66

I just discovered that Umobix withdrew two separate amounts—₺598 and ₺382—f...

Umobix Charged Me Without Consent and Won’t Let Me Cancel My Subscription

Baysal
Baysal
April 29, 2025 2:56 PM115

Umobix withdrew money from my account without my knowledge or approval. I never agreed to any ongoing subscription, and ...

Umobix Blocked ₺1,898 on My Account Without Permission and Tried to Withdraw Funds

Zeynep
Zeynep
April 15, 2025 4:48 PM57

I want to file a formal complaint against Umobix for placing a hold on my bank account and attempting to withdraw ₺1,898...

Umobix Took ₺1,900 from My Account Without Consent—I'm Demanding a Full Refund

Eren
Eren
April 14, 2025 1:00 PM76

I just found out that Umobix has withdrawn nearly ₺1,900 from my account without my knowledge or approval. First, they t...

Umobix Charged Me ₺1,897 Without Consent After Promising a ₺37 One-Time Payment

Bayram
Bayram
April 6, 2025 9:13 PM66

I noticed a transaction labeled “umobix.com” on my credit card statement. When I researched it online, I found that the ...

Umobix Charged My Card Twice Without Permission

Kamelyaasude
Kamelyaasude
March 31, 2025 10:45 AM67

My card has been charged twice through the Umobix platform without my knowledge or consent. This app poses a serious sec...

Umobix Charged Me Without Subscription and Took ₺50—I Demand a Prompt Refund

Fatima
Fatima
March 19, 2025 5:20 PM83

Umobix withdrew ₺50 from my card without my permission or any active subscription. I never signed up for recurring payme...

Brand Overview: uMobix

uMobix is a parental monitoring and mobile tracking application designed to help parents monitor children’s smartphone activity. The platform offers tools for tracking calls, messages, GPS locations, social media activity, and device usage on Android and iOS devices. uMobix operates as a subscription-based monitoring service and has been active since at least 2020.

Contact Info

Customer Support Email: [email protected]

Industry and Operations

uMobix operates in the parental control and mobile monitoring software industry. The platform focuses on real-time smartphone monitoring and digital activity tracking through web dashboards and mobile integrations.

  • Parental control and phone monitoring services
  • GPS location tracking and movement history
  • Social media and messaging app monitoring
  • Call logs, SMS tracking, and keylogger features
  • Android and iOS device compatibility
  • Remote monitoring dashboard and alerts
  • Subscription-based access model
  • Device activity and app usage tracking

User Sentiment

User sentiment toward uMobix is mixed. While some users appreciate the monitoring capabilities and ease of setup, complaints commonly focus on refund policies, subscription billing practices, customer support responsiveness, and ethical concerns regarding surveillance features.

  • Complaints about refund requests being denied or restricted by policy conditions
  • Users reporting confusion regarding subscription renewals and billing terms
  • Concerns regarding invasive or spyware-like monitoring features
  • Complaints about limited functionality on iOS devices
  • Technical issues involving syncing delays and app reliability
  • Users reporting customer support responsiveness problems
  • Concerns regarding privacy and legality of device monitoring
  • Complaints about monitored devices detecting the app
  • Users reporting battery drain and performance issues on target devices
  • Frustration regarding feature limitations compared to advertised capabilities

Share Your Experience

If you’ve experienced issues with uMobix, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.