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uMobix

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uMobix

Complaints

29 complaints
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Umobix Charged Me Without My Consent

May 24 11:02 AM41

I recently discovered a payment taken by Umobix that I never authorised and for a service I have never used or even hear...

Umobix Charged Me Without My Consent

Umoblix Charged My Bank Account Without My Permission or Any Subscription

May 9 9:06 PM29

I live in the UK, and today I noticed a charge of £47.99 taken from my bank account with the description referring to Um...

Unsolicited uMobix Payments Out Of My Account

March 1 8:05 AM25

I recently discovered that Umobix has been repeatedly charging my Apple Pay account even though I have never used Umobix...

uMobix Subscription Cancellation and Data Deletion Request

February 1 8:59 AM133

I am requesting the immediate cancellation of my uMobix subscription and the prevention of any future charges. A payment...

Unauthorized Umobix Refund Request Complaint

November 3, 2025 4:24 PM30

On November 3, 2025, a withdrawal of 3,208.73 TL was taken from my Ziraat Bank debit card by a company named “umobix,” e...

1

My uMobix Account Billed €50, No Access - I Can't Cancel Subscription

September 27, 2025 4:32 AM74

I unsubscribed from emails and now I can’t log back in to cancel my subscription, yet uMobix charged me €50 without my p...

Umobix Unauthorized Charge ₺2,121.48 With No Subscription

September 19, 2025 4:54 PM78

On September 16, 2025, at 8:30 p.m., a charge of ₺2,121.48 was withdrawn from my card by Umobix, even though I have no m...

uMobix Took Money From Me Without Any Subscription or Permission

September 1, 2025 2:29 PM55

My name is Martina H*** C*** and uMobix has stolen €720 from me. I need to stop them now. I do not have any subscription...

Umobix Refund From 21/08/2025 Still Not Reflected in My Account

August 27, 2025 12:26 PM47

Dear Sir/Madam, I was informed by Umobix that my payment refund had been processed on 21 August 2025, and that the refu...

Umobix Unauthorized Charges Totaling 10,159.41₺ Despite One-Time Payment

August 26, 2025 9:10 PM82

On 02/05/2025, I made a one-time payment of 40₺ on the Umobix website using my bank card. I never signed up for any subs...

Extra Charges On My uMobix Account

August 10, 2025 8:04 PM82

I expected to be charged $1, but instead, I was charged $50 the very next day, and now they keep trying to charge me mor...

Umobix Charged 1,983₺ After I Canceled My Subscription

July 17, 2025 4:09 PM40

Even though I had already canceled my Umobix account, the company still withdrew 1,983₺ from my bank account without my ...

Umobix Withdrew 3,800₺ Without Any Transaction or Authorization

July 15, 2025 11:46 AM69

I recently discovered that Umobix withdrew approximately 3,800₺ from my account even though I never made any transaction...

Umobix Charged Me Without Consent and Won’t Let Me Cancel My Subscription

June 6, 2025 11:19 PM86

I signed up for a trial membership on Umobix, expecting to evaluate the service before making any further commitment. Ho...

5
Resolved

Umobix Charged My Card Without Permission

May 14, 2025 12:49 AM66

I just discovered that Umobix withdrew two separate amounts—₺598 and ₺382—f...

Umobix Charged Me Without Consent and Won’t Let Me Cancel My Subscription

April 29, 2025 2:56 PM115

Umobix withdrew money from my account without my knowledge or approval. I never agreed to any ongoing subscription, and ...

Umobix Charged My Card Twice Without Permission

March 31, 2025 10:45 AM67

My card has been charged twice through the Umobix platform without my knowledge or consent. This app poses a serious sec...

Brand Overview: uMobix

uMobix is a parental monitoring and mobile tracking application designed to help parents monitor children’s smartphone activity. The platform offers tools for tracking calls, messages, GPS locations, social media activity, and device usage on Android and iOS devices. uMobix operates as a subscription-based monitoring service and has been active since at least 2020.

Contact Info

Customer Support Email: [email protected]

Industry and Operations

uMobix operates in the parental control and mobile monitoring software industry. The platform focuses on real-time smartphone monitoring and digital activity tracking through web dashboards and mobile integrations.

  • Parental control and phone monitoring services
  • GPS location tracking and movement history
  • Social media and messaging app monitoring
  • Call logs, SMS tracking, and keylogger features
  • Android and iOS device compatibility
  • Remote monitoring dashboard and alerts
  • Subscription-based access model
  • Device activity and app usage tracking

User Sentiment

User sentiment toward uMobix is mixed. While some users appreciate the monitoring capabilities and ease of setup, complaints commonly focus on refund policies, subscription billing practices, customer support responsiveness, and ethical concerns regarding surveillance features.

  • Complaints about refund requests being denied or restricted by policy conditions
  • Users reporting confusion regarding subscription renewals and billing terms
  • Concerns regarding invasive or spyware-like monitoring features
  • Complaints about limited functionality on iOS devices
  • Technical issues involving syncing delays and app reliability
  • Users reporting customer support responsiveness problems
  • Concerns regarding privacy and legality of device monitoring
  • Complaints about monitored devices detecting the app
  • Users reporting battery drain and performance issues on target devices
  • Frustration regarding feature limitations compared to advertised capabilities

Share Your Experience

If you’ve experienced issues with uMobix, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.