I Found a Fraudulent $3 Xsolla Charge on My Bank Account

On June 7, 2026, an unauthorized payment was made from my personal bank account at Ziraat Bank through a company called Xsolla without my knowledge or consent. When I checked my account transactions, I noticed a charge of $3 around 11:00 p.m. with a description indicating an overseas purchase through a virtual POS system under the Xsolla merchant name. I absolutely did not authorize this transaction, and I have never created any membership, made any purchase, or entered into any agreement with Xsolla.

The transaction was completed entirely without my knowledge, and I have no information about how my card details were obtained or used. Therefore, I request an urgent investigation into this unauthorized charge made without my permission and demand that the $3 payment dated June 7, 2026, be refunded to my account as soon as possible.

I request that all necessary investigations regarding this unauthorized transaction be carried out immediately, that I be informed about the security of my account and card information, and that the full amount taken without authorization be refunded to me.