5
Resolved

Unauthorized Xsolla Charge on My QNB Virtual Credit Card — Refund Request

October 6, 2025 4:44 PM56

On September 29, 2025, a ₺579.77 unauthorized charge was made by Xsolla on my QNB credit card’s virtual card. I do not recognize Xsolla, nor have I made any purchases or subscriptions through this company. The transaction appears clearly on my account statement, but there is no approval or action on my part related to it.

I request that the charged amount be refunded to me as soon as possible.

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