I attempted to deposit 8,000 Rs into my XM trading account on 27 February 2026 via PhonePe, but the money has not been credited to my account. During the deposit process, the UTR number was entered incorrectly, and as a result the transaction appears to be stuck even though the amount has been debited from my side. I contacted XM via email about this issue but have not received any response so far, and the money has been missing from my trading account since the date of the deposit. I am unable to use these funds for trading and this is causing me both financial and practical difficulty. In this situation, I request that the 8,000 Rs either be refunded back to my original PhonePe payment method or correctly deposited into my XM trading account as soon as possible, along with a clear confirmation of the action taken.
I made a UPI deposit to my XM Trading account through Paytm Bank of India on 20/02/2026 for an amount of 8,000 INR. The transaction was completed at around 4:34 PM, and I also received a UTR number for this payment. However, this amount has still not been credited to my XM Trading account. I have co...
I deposited 8,000 INR to my XM Micro MT5 trading account (account number 321785***), but the amount has still not been credited to my account balance. The payment was made on 26 February 2026 at 10:22 PM via UPI using Google Pay, and the money has already been debited from my bank account. During th...
I transferred an amount of ₹9,302 from my bank account through PhonePe to my XM trading account today. The amount has been debited from my account and I also have the UTR number 233927947040 for this transaction. However, this money has still not been credited to my XM account even though the transa...
I am writing to report a serious problem with a deposit that has not been credited to my XM standard trading account. On 13/01/2026 at around 9:11 a.m. (Indian time), I deposited ₹8,000 via UPI from my State Bank of India account. The payment was sent to the receiver Hemanti Kum*** with UPI ID heman...
I made a UPI deposit to my XM Standard MT5 trading account (account number 302018908), but the amount has still not been credited to my account balance. The payment was successfully completed on 3 January 2026 at 12:39 AM for an amount of 18,000 INR via UPI. The destination UPI account shown during ...
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