I deposited 5,000 INR into my XM MT5 trading account (account number 92123023) via UPI yesterday, but the amount has still not been credited to my MT5 account. The funds have already been debited from my UPI source, yet after nearly 18 hours, nothing has appeared in my trading balance. I contacted XM customer support regarding this missing deposit, but I have not received any response so far. This issue is preventing me from using my trading account properly and is causing me serious inconvenience. I request that this matter be resolved urgently by either crediting the 5,000 INR to my MT5 account or refunding the amount back to my UPI source, whichever option is possible and fastest. I also expect a prompt update and a clear explanation of what went wrong with this transaction.
I deposited an amount of ₹5000 into my XM Trading account via bank UPI on 18 December, but the funds have still not been credited to my trading balance. My XM ID/email is ashleymercha****@gmail.com. The payment was made from my Kotak Mahindra Bank account ending with 5724. After noticing that the am...
I hold a Standard account with XM Trading, and on 22 December 2025, I made a deposit of ₹15,000 to my trading account via UPI. The amount was successfully debited from my bank account, but it has still not been credited to my XM trading account, even though 6 days have passed. The main transaction r...
I made a UPI deposit to my XM Standard MT5 trading account (account number 302018908), but the amount has still not been credited to my account balance. The payment was successfully completed on 3 January 2026 at 12:39 AM for an amount of 18,000 INR via UPI. The destination UPI account shown during ...
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