On 6 February 2026, I made a deposit of 20,000 INR to my real XM Broker account (client ID: 3417******) using UPI from my Indian Overseas Bank account. The amount was successfully debited from my bank, but it has still not been credited to my XM wallet. I immediately contacted XM support via email and live chat and provided all the proof of the transaction. The only response I received was that my complaint was “under investigation”, and for the last two days, there has been no update or clear information about the status of my money. In total, I have now been waiting about 10 days without the deposit appearing in my wallet or being returned to my bank. I request that this issue be resolved urgently by either crediting the full amount of 20,000 INR to my XM trading wallet or refunding it to my bank account, and that I be informed clearly about the outcome of the investigation.
I have a forex trading account with XM Broker, and on 31 December 2025, I deposited 10,000 Rs to my trading account via UPI for account number 351403390. The amount was successfully deducted from my bank account, but it has still not been reflected in my XM trading balance. Since then, three days ha...
I am writing regarding a serious issue with a delayed deposit to my XM trading account that remains unresolved despite my attempts to contact support. On February 9, 2026, I deposited ₹14,000 into my XM trading account number 381473915 via UPI. The amount was successfully deducted from my bank ac...
On 12th August 2025, I deposited INR 12,000 via UPI into my XM account, which was supposed to be credited within 60 minutes to 24 hours. I raised a complaint the same day, yet as of 14th September 2025—more than 32 days later—there has been no resolution, only repetitive template email replies with ...
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