I made a bank transfer of ₺3,100 on 03.03.2026 to an intermediary of XM Global named Ayhan E*** in order to fund my XM Global trading account. Although the payment was completed from my side and I have the transaction receipt and details, the amount has still not been reflected in my application account. After contacting XM Global, I was informed that the money would be credited within 24 hours. However, this period has passed and the balance has still not appeared in my account, which is causing me serious concern and loss of confidence. I request that the ₺3,100 I sent be credited to my XM Global account immediately together with its accrued interest for the delay, and that I be clearly informed about what caused this issue and the delay in processing my payment. Otherwise, I will have to apply to the relevant authorities and pursue my legal rights.
On October 22, 2025, I deposited a total of $124 into my XM Global investment account via bank transfer in three separate transactions — ₺1,000, ₺2,000, and ₺1,000. However, the total amount has not been credited to my account, and even after several days, I have not received any refund either. Whe...
Yesterday at 1:39 PM, I made an online bank transfer of $460 from my VakıfBank account to an account belonging to XM Global, account number 110277704. However, even though 24 hours have passed, the money has still not been credited to my XM Global account in any way. As soon as I received the trans...
On August 28, 2025, I submitted a withdrawal request of $3,250 from my XM Global Standard account (No. 91742052) via bank transfer using Pratik Ödeme ve Elektronik Hizmetleri. However, only part of the money was credited to my account, and approximately $2,500 is still missing. I contacted customer...
On December 31, 2025, I made a bank transfer of $575 USD to XM Global through Akbank online banking. Even though I have the official transaction receipt, the amount has not been credited to my XM Global account, and I have been left in this situation for over a week. After experiencing this issue, ...
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