I am writing regarding a deposit issue with my XM trading account on the MT5 platform, linked to XM ID 321283424. Yesterday, at approximately 12:40 p.m., I deposited 47,000 INR from my HDFC Bank account via UPI. The transaction was successful and the amount was debited from my bank account, but it has not been credited to my XM wallet.
This is the first time I have experienced such an issue with XM. As soon as I noticed that the funds were not reflected in my account, I contacted XM live chat and also sent an email explaining the situation. However, I have not received any proper response or solution, and my funds are still missing from my trading account. I request that the 47,000 INR be credited immediately to my XM wallet linked to MT5 account ID 321283424, and that this issue be treated as a matter of urgency.
I deposited 5,000 INR into my XM MT5 trading account (account number 92123023) via UPI yesterday, but the amount has still not been credited to my MT5 account. The funds have already been debited from my UPI source, yet after nearly 18 hours, nothing has appeared in my trading balance. I contacted X...
I deposited an amount of ₹5000 into my XM Trading account via bank UPI on 18 December, but the funds have still not been credited to my trading balance. My XM ID/email is ashleymercha****@gmail.com. The payment was made from my Kotak Mahindra Bank account ending with 5724. After noticing that the am...
I hold a Standard account with XM Trading, and on 22 December 2025, I made a deposit of ₹15,000 to my trading account via UPI. The amount was successfully debited from my bank account, but it has still not been credited to my XM trading account, even though 6 days have passed. The main transaction r...
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