I am writing regarding a serious issue with a delayed deposit to my XM trading account that remains unresolved despite my attempts to contact support.
On February 9, 2026, I deposited ₹14,000 into my XM trading account number 381473915 via UPI. The amount was successfully deducted from my bank account, but it has still not been credited to my XM trading balance.
I contacted XM support to report that the deposit was delayed and that the funds had already been deducted from my bank. However, as of today, I have not received a proper response or solution. I do not have an assigned account manager, so support is my only channel of communication, and the lack of feedback is very concerning.
I am using XM from India, and this situation has caused financial inconvenience because I am unable to use the deposited funds for trading. I request that XM immediately trace this transaction, credit the full money to my trading account number 381473915 without any further delay, and provide a clear explanation for this issue.
I hold a Standard account with XM Trading, and on 22 December 2025, I made a deposit of ₹15,000 to my trading account via UPI. The amount was successfully debited from my bank account, but it has still not been credited to my XM trading account, even though 6 days have passed. The main transaction r...
I am writing to report a serious problem with a deposit that has not been credited to my XM standard trading account. On 13/01/2026 at around 9:11 a.m. (Indian time), I deposited ₹8,000 via UPI from my State Bank of India account. The payment was sent to the receiver Hemanti Kum*** with UPI ID heman...
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I have a standard trading account with XM Global, account number 351889285, and on 12 January 2026 at 07:01 am I deposited 3,000 INR to my account from my IPPB bank using the UPI method. Although the amount was successfully debited from my bank, it has still not been reflected in my XM Global tradin...
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